Serena Hotels in the Heart of Nairobi, Kenya: Reviews on Nairobi Serena Hotel

Discover Luxury at Serena Hotels in the Heart of Nairobi, Kenya

Prepare to immerse yourself in a world of luxury and sophistication at Serena Hotels. Nestled in the heart of Nairobi, , Kenya, this Serena Hotels promises an experience like no other. With a 5-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at Kenyatta Avenue, Nairobi, , , Kenya, Serena Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 183 meticulously designed rooms spread across 7 floors, Serena Hotels ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 1975 and renovation in 2004, showcases a commitment to modernity and timeless elegance.

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Serena Hotels delivers a 5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Serena Hotels is perfectly situated for exploring Nairobi. With 33 reviews and an average rating of 8.6/10, you can trust in the quality of service provided.

Premium Experience Starting from 245 USD

Experience unparalleled luxury starting from 245 USD, promising an exclusive and unforgettable stay in Nairobi, , Kenya.

Hotel Overview

Stop at Nairobi Serena Hotel to discover the wonders of Nairobi. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. 24-hour room service, Wi-Fi in public areas, valet parking, car park, room service are just some of the facilities on offer. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. Enjoy the hotel's recreational facilities, including hot tub, fitness center, sauna, outdoor pool, spa, before retiring to your room for a well-deserved rest. Nairobi Serena Hotel is an excellent choice from which to explore Nairobi or to simply relax and rejuvenate.

Guest Ratings and Reviews

Based on 33 reviews, Serena Hotels has an average rating of 8.6/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Serena Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Nairobi.

Hotel Summary

Hotel Name	Nairobi Serena Hotel
Chain	Serena Hotels
Brand	Serena Hotels
Star Rating	5 Star
Customer Rating	8.6/10
Number of Reviews	33
Check-In Time	12:00 PM
Check-Out Time	11:00 AM
Number of Rooms	183
Number of Floors	7
Year Opened	1975
Year Renovated	2004
Rate Starts From	245
Address	Kenyatta Avenue
City	Nairobi
Country	Kenya
Continent	Africa
Location	View on Google Maps

Reviews

The breakfast buffet was incredible at Nairobi Serena Hotel! So much variety and everything was fresh and delicious. A real highlight of our stay.

— Daniels Bbc

Free Wi-Fi was a lifesaver at Nairobi Serena Hotel for catching up on work and staying connected.

— Diona Recep

The customer service at Nairobi Serena Hotel was exceptional. Every staff member we encountered was friendly and helpful.

— Lesli Hussein

The attention to detail at Nairobi Serena Hotel was impressive. It's clear they take pride in providing a high-quality experience.

— Tooner Urban

The in-room amenities at Nairobi Serena Hotel were thoughtful and convenient. Everything we needed was right at our fingertips.

— Dominique Catania

Fantastic stay at Nairobi Serena Hotel. Central location, comfy beds—highly recommend!

— Johannes Liebendoerfer

Complimentary amenities at Nairobi Serena Hotel added a special touch. Exceeded expectations.

— Chef Production

Loved our stay at Nairobi Serena Hotel. Great location, comfy beds—will return for sure!

— Abelardo Fortini

In-room amenities at Nairobi Serena Hotel were thoughtful and convenient. Everything we needed.

— Jeannie Miranda

The spa services at Nairobi Serena Hotel were a highlight. Professional and utterly relaxing.

— Seana Vidal

Spotless cleanliness at Nairobi Serena Hotel. Felt safe and comfortable throughout our stay.

— Tulin Eduardo

An average stay at Nairobi Serena Hotel. Clean rooms, but lacking any standout features.

— Philippe Warwick

The location of Nairobi Serena Hotel was decent, but nothing remarkable. Expected a bit more.

— Clementine William

The decor at Nairobi Serena Hotel was a bit outdated. Could benefit from a refresh.

— Ahmay Marie

Parking facilities at Nairobi Serena Hotel were standard. Sufficient space for guests.

— Alvaro Chartrouni

The business center at Nairobi Serena Hotel was standard. Adequate for basic work needs.

— Paola Palafox

The room decor at Nairobi Serena Hotel was modest. Could use a more modern touch.

— Alona Donna

The air conditioning in my room at Nairobi Serena Hotel functioned properly. Kept the room cool.

— Gabriela Stockton

The guest privacy measures at Nairobi Serena Hotel were satisfactory. No unwarranted intrusions.

— Marytsa Grieco

The in-room coffee facilities at Nairobi Serena Hotel were standard. Provided the expected amenities.

— Perihan Unda

The housekeeping service at Nairobi Serena Hotel was thorough. Rooms consistently well-maintained.

— Genaro Food

The concierge service at Nairobi Serena Hotel was helpful. Provided useful local recommendations.

— Parking Sarette

The window views from Nairobi Serena Hotel were pleasant. Overlooked notable landmarks.

— Eduaro Mcvey

The overall security measures at Nairobi Serena Hotel were reassuring. Well-monitored premises.

— Arely Batchelor

The bathroom amenities at Nairobi Serena Hotel were of good quality. Well-stocked supplies.

— Jodi Esmail

The fitness center at Nairobi Serena Hotel had modern equipment. Suitable for a workout routine.

— Conner Maspes

The accessibility features at Nairobi Serena Hotel were thoughtful. Considerate design for all guests.

— Gayle Ealding

The in-room entertainment options at Nairobi Serena Hotel were diverse. Catered to various preferences.

— Lora Peters

The view from my room at Nairobi Serena Hotel was disappointing. Lacked scenic appeal.

— Pau Liney

The noise levels at Nairobi Serena Hotel were disruptive. Difficult to sleep peacefully.

— Zuzana Amarainy

The cleanliness of common areas at Nairobi Serena Hotel was neglected. Untidy surroundings.

— Caleb Prasad

The overall maintenance of Nairobi Serena Hotel was lacking. Visible signs of wear and tear.

— Rena Chau

The room furnishings at Nairobi Serena Hotel were shabby and worn. Desperately needs renovation.

— Leobardo Heredia

The state of cleanliness at Nairobi Serena Hotel was appalling. Found dirt and stains in every corner.

— Shay Wexler

Overall upkeep of Nairobi Serena Hotel was disappointing. Clearly neglected and deteriorating.

— Kristie Taplin

I had to endure constant plumbing issues at Nairobi Serena Hotel. The smell alone was unbearable.

— Sammy Folberg

The attention to detail at Nairobi Serena Hotel, part of the renowned Serena Hotels, was truly remarkable. The 5-star experience, combined with the unique offerings of the Serena Hotels brand, made my stay unforgettable.

— Katya Mccavitt

Staying at Nairobi Serena Hotel was a pleasure. The Serena Hotels brand's attention to detail and the 5-star luxury created the perfect setting for a memorable getaway.

— Jacqui Amigos

Nairobi Serena Hotel, part of the renowned Serena Hotels, provides an unmatched experience. The 5-star luxury and unique features of the Serena Hotels brand set it apart from the rest.

— Anibal Doran

My recent stay at Nairobi Serena Hotel surpassed all expectations. The Serena Hotels brand's attention to detail and the 5-star accommodations made for an unforgettable retreat.

— Barreau Corey

From the moment I entered Nairobi Serena Hotel, I knew it was going to be a special stay. The Serena Hotels brand's attention to detail and the 5-star luxury were exceptional.

— Saraswathi Iwai

General Information

Q: What's the primary focus of Serena Hotels hotels, and how does it relate to Nairobi Serena Hotel?

A: Serena Hotels hotels aim to provide a consistent and reliable experience. Nairobi Serena Hotel is one of these hotels, ensuring you get the quality service associated with the chain.

Q: How would you describe the atmosphere and vibe at Nairobi Serena Hotel?

A: Nairobi Serena Hotel offers a 5-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 5 stars for hotels, and how does Nairobi Serena Hotel measure up?

A: The 5 stars indicate the quality and services a hotel provides. Nairobi Serena Hotel meets these standards, ensuring a comfortable stay.

Q: Tell me more about Nairobi Serena Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Nairobi Serena Hotel is a breeze, starting at 12:00 PM, and checking out is hassle-free, ending by 11:00 AM.

Q: Can you provide a brief overview of Nairobi Serena Hotel's history, from its opening year to recent renovations?

A: Nairobi Serena Hotel opened its doors to guests in 1975. It has been keeping up with the times through renovations in 2004.

Q: How do guests generally rate their stay at Nairobi Serena Hotel?

A: Guests consistently rate Nairobi Serena Hotel positively, with an average rating of 8.6 based on 33 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at Nairobi Serena Hotel online?

A: Booking a room at Nairobi Serena Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with Nairobi Serena Hotel?

A: Yes, booking directly with Nairobi Serena Hotel often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at Nairobi Serena Hotel in advance?

A: Booking in advance at Nairobi Serena Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at Nairobi Serena Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Nairobi Serena Hotel. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at Nairobi Serena Hotel?

A: Nairobi Serena Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does Nairobi Serena Hotel ensure a secure and hassle-free booking process for guests?

A: Nairobi Serena Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at Nairobi Serena Hotel?

A: Yes, Nairobi Serena Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at Nairobi Serena Hotel?

A: Yes, Nairobi Serena Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does Nairobi Serena Hotel ensure the privacy and security of guest information during the booking process?

A: Nairobi Serena Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does Nairobi Serena Hotel provide accessible accommodations for guests with special needs?

A: Yes, Nairobi Serena Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at Nairobi Serena Hotel?

A: Nairobi Serena Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from Nairobi Serena Hotel?

A: Yes, Nairobi Serena Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does Nairobi Serena Hotel provide shuttle services to popular attractions or transportation hubs?

A: Nairobi Serena Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at Nairobi Serena Hotel?

A: Guests often praise the service and hospitality at Nairobi Serena Hotel, describing it as 8.6 based on 33 reviews.

Frequently Asked

Q: Which hotel chain does Nairobi Serena Hotel belong to?

A: Nairobi Serena Hotel belongs to the Serena Hotels chain.

Q: What is the star rating of Nairobi Serena Hotel?

A: Nairobi Serena Hotel has a star rating of 5.

Q: Can you provide information about Nairobi Serena Hotel's check-in and check-out times?

A: Nairobi Serena Hotel offers check-in from 12:00 PM and check-out until 11:00 AM.

Q: How many rooms does Nairobi Serena Hotel have?

A: Nairobi Serena Hotel has a total of 183 rooms.

Q: When was Nairobi Serena Hotel opened to the public?

A: Nairobi Serena Hotel opened its doors to the public in 1975.

Q: Has Nairobi Serena Hotel undergone any recent renovations?

A: Yes, Nairobi Serena Hotel underwent renovations in 2004.

Q: What is the average rating as per reviews for Nairobi Serena Hotel?

A: Nairobi Serena Hotel holds an average rating of 8.6 based on reviews.

Q: Can you provide information about Nairobi Serena Hotel's accommodation types?

A: Nairobi Serena Hotel offers various types of accommodations, including Hotel.

Q: Discover the allure of Nairobi Serena Hotel - What sets its accommodations apart?

A: Nairobi Serena Hotel captivates guests with its unique Hotel accommodations.

Q: Nairobi Serena Hotel Enigma - Unraveling the secrets behind its star rating.

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Q: Nairobi Serena Hotel Essence - What makes its presence in Nairobi truly unforgettable?

A: Immerse yourself in the essence of Nairobi Serena Hotel and its impact on the vibrant city of Nairobi.

Q: Nairobi Serena Hotel Unveiled - A visual journey through its distinctive features.

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Q: Nairobi Serena Hotel Symphony - How has it harmonized with the spirit of Nairobi?

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Q: Nairobi Serena Hotel Oasis - A haven of tranquility in Nairobi. What sets it apart?

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Q: Nairobi Serena Hotel Renaissance - How has it evolved since its opening in 1975?

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Q: Nairobi Serena Hotel Horizon - A panoramic view of its surroundings. What lies beyond?

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