El Cielo Hotel in the Heart of Playa Del Carmen, Quintana Roo, Mexico: Reviews on El Cielo Hotel

Discover Luxury at El Cielo Hotel in the Heart of Playa Del Carmen, Mexico

Prepare to immerse yourself in a world of luxury and sophistication at El Cielo Hotel. Nestled in the heart of Playa Del Carmen, Quintana Roo, Mexico, this El Cielo Hotel promises an experience like no other. With a 3-star rating, it stands as a testament to opulence.

El Cielo Hotel Exterior

Exquisite Location and Elegant Ambiance

Located at 4th Street Between 5th and 10th Avenues, Playa Del Carmen, Quintana Roo, 77710, Mexico, El Cielo Hotel provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 18 meticulously designed rooms spread across floors, El Cielo Hotel ensures a personalized experience for every guest.

El Cielo Hotel Interior 1
El Cielo Hotel Interior 2

Luxurious Amenities and Unmatched Views

El Cielo Hotel Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, El Cielo Hotel delivers a 3-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, El Cielo Hotel is perfectly situated for exploring Playa Del Carmen. With 4 reviews and an average rating of 7.5/10, you can trust in the quality of service provided.

Premium Experience Starting from 64 USD

El Cielo Hotel Ambiance

Experience unparalleled luxury starting from 64 USD, promising an exclusive and unforgettable stay in Playa Del Carmen, Quintana Roo, Mexico.

Hotel Overview

Set in a prime location of Playa Del Carmen, El Cielo Hotel puts everything the city has to offer just outside your doorstep. The property features a wide range of facilities to make your stay a pleasant experience. Wi-Fi in public areas, room service, airport transfer, family room, restaurant are just some of the facilities on offer. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find internet access – wireless, internet access – wireless (complimentary), air conditioning, desk, balcony/terrace. The hotel offers various recreational opportunities. No matter what your reasons are for visiting Playa Del Carmen, El Cielo Hotel will make you feel instantly at home.

Guest Ratings and Reviews

Based on 4 reviews, El Cielo Hotel has an average rating of 7.5/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at El Cielo Hotel. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Playa Del Carmen.

Hotel Summary

Hotel NameEl Cielo Hotel
Star Rating3 Star
Customer Rating7.5/10
Number of Reviews4
Check-In Time03:00 PM
Check-Out Time12:00 PM
Number of Rooms18
Rate Starts From64
Address4th Street Between 5th and 10th Avenues
CityPlaya Del Carmen
StateQuintana Roo
Zipcode77710
CountryMexico
ContinentNorth America
LocationView on Google Maps

Reviews

Staff at El Cielo Hotel went above and beyond to help us plan our sightseeing excursions. Made everything so much easier! :)

— Felipe Ross


The pool was a welcome oasis at El Cielo Hotel after a long day exploring. Just what we needed to relax and unwind.

— Cash Edlin


El Cielo Hotel is perfect for families. The kids' club was fantastic and kept them entertained for hours.

— Tye Paspa


I'm a regular traveler and stay in a lot of hotels, but El Cielo Hotel really stands out. They care about the details.

— Holt Jeyapal


The conference facilities at El Cielo Hotel were top-notch. Perfect for our business meetings and events.

— Kristian Ciuk


We enjoyed the nightly turndown service at El Cielo Hotel. It added a touch of luxury to our stay.

— Shar Paquette


Our stay at El Cielo Hotel was nothing short of amazing. From check-in to check-out, the experience was flawless.

— Marnix Nikolett


The bed linens and pillows at El Cielo Hotel were so comfortable; we had a great night's sleep every night.

— Serdar Melton


The staff's local recommendations at El Cielo Hotel led us to some hidden gems in Playa Del Carmen. Truly appreciated their insights.

— Golden Gore


Chose El Cielo Hotel for its location—easy access to must-see spots. Didn't disappoint.

— Maancy Ostfeld


El Cielo Hotel exceeded expectations. Every detail, from decor to service, was top-notch.

— Bria Sheyla


During our stay at El Cielo Hotel, the concierge provided fantastic local recommendations.

— Quetzal Chinta


Appreciated El Cielo Hotel's eco-friendly initiatives. Reassuring to stay at a sustainable hotel.

— Tehmina Devletsah


Thoroughly enjoyed the distinctive services at El Cielo Hotel. Made our stay unique.

— Clea Mclellan


Staff at El Cielo Hotel went the extra mile. Local recommendations led us to hidden gems.

— Jonthan Komorowska


An average stay at El Cielo Hotel. Clean rooms, but lacking any standout features.

— Cynthia Berardi


Adequate amenities at El Cielo Hotel. Didn't go above and beyond, but served their purpose.

— Lunise Miller


The overall value for money at El Cielo Hotel was fair. Expected a bit more for the price.

— Darius Sierra


The bathroom facilities at El Cielo Hotel were standard. Shower and toilet were in working order.

— Rosemary Ethan


The room service at El Cielo Hotel was prompt. Meals were delivered within the estimated time.

— Keller Darsey


The front desk staff at El Cielo Hotel were courteous. Offered assistance with a smile.

— Jacqui Kalincheno


The toiletry brands provided at El Cielo Hotel were recognizable. Quality hygiene products.

— Camila Aella


The room temperature at El Cielo Hotel was easily adjustable. Climate control worked well.

— Argelia Schoendorf


The parking facilities at El Cielo Hotel were convenient. Accessible and secure.

— Johana Cahoon


The accessibility features at El Cielo Hotel were thoughtful. Considerate design for all guests.

— Maximilian Holland


The parking fees at El Cielo Hotel were excessive. Unexpected additional cost.

— Allesdandro Riedinger


The response time for room service at El Cielo Hotel was slow. Impacted convenience.

— Modelo Walk


The cleanliness of common areas at El Cielo Hotel was neglected. Untidy surroundings.

— Jackson Cervera


The Wi-Fi at El Cielo Hotel was consistently unreliable. Frequent drops in connectivity.

— Ariana Diez


Bathroom facilities at El Cielo Hotel were in desperate need of repairs. Frequent leaks and malfunctions.

— Apryl Rouhani


Amenities in my room at El Cielo Hotel were far from satisfactory. Cheap and uncomfortable.

— Pedicure Cuenta


Wi-Fi at El Cielo Hotel was persistently unreliable. Frequent drops in connectivity.

— Devyn Cantú


The lack of COVID-19 safety measures at El Cielo Hotel is alarming. No regard for guest well-being.

— Caitla Luise


Cleanliness was non-existent at El Cielo Hotel. The state of the bathrooms was revolting.

— Estefania Bauer


I couldn't get a good night's sleep at El Cielo Hotel due to constant noise disruptions.

— Cundy Golden


The unprofessionalism of the staff at El Cielo Hotel was shocking. A total lack of courtesy.

— Amandine Newhouse


Staying at El Cielo Hotel was a delightful experience. The brand's attention to detail and the 3-star luxury made my visit truly memorable.

— Heather Boseman


My recent stay at El Cielo Hotel surpassed all expectations. The brand's attention to detail and the 3-star accommodations made for an unforgettable retreat.

— Nadal Barrios


I recently stayed at El Cielo Hotel and was impressed by the impeccable service. The brand's commitment to excellence and the 3-star accommodations made my visit exceptional.

— Hal Fletcher


I recently had the pleasure of staying at El Cielo Hotel, and it was exceptional. The brand's attention to detail and the 3-star accommodations exceeded my expectations.

— Kacee Ruffin


My visit to El Cielo Hotel in Playa Del Carmen was outstanding. The brand's commitment to quality and the 3-star accommodations made for an unforgettable experience.

— Kai Marcko


From the moment I entered El Cielo Hotel, I knew it was going to be a special stay. The brand's attention to detail and the 3-star luxury were exceptional.

— Neil Woodard


I had a fantastic time at El Cielo Hotel, part of the esteemed . The brand's dedication to excellence and the 3-star accommodations were beyond compare.

— Dora Weinstein


General Information

Q: How would you describe the atmosphere and vibe at El Cielo Hotel?

A: El Cielo Hotel offers a 3-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 3 stars for hotels, and how does El Cielo Hotel measure up?

A: The 3 stars indicate the quality and services a hotel provides. El Cielo Hotel meets these standards, ensuring a comfortable stay.


Q: Tell me more about El Cielo Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at El Cielo Hotel is a breeze, starting at 03:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: How do guests generally rate their stay at El Cielo Hotel?

A: Guests consistently rate El Cielo Hotel positively, with an average rating of 7.5 based on 4 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at El Cielo Hotel online?

A: Booking a room at El Cielo Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with El Cielo Hotel?

A: Yes, booking directly with El Cielo Hotel often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at El Cielo Hotel in advance?

A: Booking in advance at El Cielo Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at El Cielo Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at El Cielo Hotel. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at El Cielo Hotel?

A: El Cielo Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does El Cielo Hotel ensure a secure and hassle-free booking process for guests?

A: El Cielo Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at El Cielo Hotel?

A: Yes, El Cielo Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at El Cielo Hotel?

A: Yes, El Cielo Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does El Cielo Hotel ensure the privacy and security of guest information during the booking process?

A: El Cielo Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does El Cielo Hotel provide accessible accommodations for guests with special needs?

A: Yes, El Cielo Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at El Cielo Hotel?

A: El Cielo Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from El Cielo Hotel?

A: Yes, El Cielo Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does El Cielo Hotel provide shuttle services to popular attractions or transportation hubs?

A: El Cielo Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at El Cielo Hotel?

A: Guests often praise the service and hospitality at El Cielo Hotel, describing it as 7.5 based on 4 reviews.


Frequently Asked

Q: What is the star rating of El Cielo Hotel?

A: El Cielo Hotel has a star rating of 3.


Q: In which city is El Cielo Hotel located?

A: El Cielo Hotel is situated in Playa Del Carmen, Quintana Roo, Mexico.


Q: Can you provide information about El Cielo Hotel's check-in and check-out times?

A: El Cielo Hotel offers check-in from 03:00 PM and check-out until 12:00 PM.


Q: How many rooms does El Cielo Hotel have?

A: El Cielo Hotel has a total of 18 rooms.


Q: What is the average rating as per reviews for El Cielo Hotel?

A: El Cielo Hotel holds an average rating of 7.5 based on reviews.


Q: Can you provide information about El Cielo Hotel's accommodation types?

A: El Cielo Hotel offers various types of accommodations, including Hotel.


Q: Discover the allure of El Cielo Hotel - What sets its accommodations apart?

A: El Cielo Hotel captivates guests with its unique Hotel accommodations.


Q: El Cielo Hotel Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding El Cielo Hotel and the factors contributing to its star rating.


Q: El Cielo Hotel Essence - What makes its presence in Playa Del Carmen truly unforgettable?

A: Immerse yourself in the essence of El Cielo Hotel and its impact on the vibrant city of Playa Del Carmen.


Q: El Cielo Hotel Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define El Cielo Hotel.


Q: El Cielo Hotel Symphony - How has it harmonized with the spirit of Playa Del Carmen?

A: Delve into the symphony of El Cielo Hotel as it resonates with the cultural heartbeat of Playa Del Carmen.


Q: El Cielo Hotel Oasis - A haven of tranquility in Playa Del Carmen. What sets it apart?

A: Discover why El Cielo Hotel is considered an oasis of tranquility amidst the bustling energy of Playa Del Carmen.


Q: El Cielo Hotel Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds El Cielo Hotel, offering a glimpse of the enchanting world beyond its walls.


Q: El Cielo Hotel Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make El Cielo Hotel unique.


Q: El Cielo Hotel Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of El Cielo Hotel.


Q: El Cielo Hotel Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of El Cielo Hotel, uncovering the truths that lie beneath the surface.