El Cielo Hotel in the Heart of Playa Del Carmen, Quintana Roo, Mexico: Reviews on El Cielo Hotel

Discover Luxury at El Cielo Hotel in the Heart of Playa Del Carmen, Mexico

Prepare to immerse yourself in a world of luxury and sophistication at El Cielo Hotel. Nestled in the heart of Playa Del Carmen, Quintana Roo, Mexico, this El Cielo Hotel promises an experience like no other. With a 3-star rating, it stands as a testament to opulence.

El Cielo Hotel Exterior

Exquisite Location and Elegant Ambiance

Located at 4th Street Between 5th and 10th Avenues, Playa Del Carmen, Quintana Roo, 77710, Mexico, El Cielo Hotel provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 18 meticulously designed rooms spread across floors, El Cielo Hotel ensures a personalized experience for every guest.

El Cielo Hotel Interior 1
El Cielo Hotel Interior 2

Luxurious Amenities and Unmatched Views

El Cielo Hotel Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, El Cielo Hotel delivers a 3-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, El Cielo Hotel is perfectly situated for exploring Playa Del Carmen. With 4 reviews and an average rating of 7.5/10, you can trust in the quality of service provided.

Premium Experience Starting from 64 USD

El Cielo Hotel Ambiance

Experience unparalleled luxury starting from 64 USD, promising an exclusive and unforgettable stay in Playa Del Carmen, Quintana Roo, Mexico.

Hotel Overview

Set in a prime location of Playa Del Carmen, El Cielo Hotel puts everything the city has to offer just outside your doorstep. The property features a wide range of facilities to make your stay a pleasant experience. Wi-Fi in public areas, room service, airport transfer, family room, restaurant are just some of the facilities on offer. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find internet access – wireless, internet access – wireless (complimentary), air conditioning, desk, balcony/terrace. The hotel offers various recreational opportunities. No matter what your reasons are for visiting Playa Del Carmen, El Cielo Hotel will make you feel instantly at home.

Guest Ratings and Reviews

Based on 4 reviews, El Cielo Hotel has an average rating of 7.5/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at El Cielo Hotel. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Playa Del Carmen.

Hotel Summary

Hotel NameEl Cielo Hotel
Star Rating3 Star
Customer Rating7.5/10
Number of Reviews4
Check-In Time03:00 PM
Check-Out Time12:00 PM
Number of Rooms18
Rate Starts From64
Address4th Street Between 5th and 10th Avenues
CityPlaya Del Carmen
StateQuintana Roo
Zipcode77710
CountryMexico
ContinentNorth America
LocationView on Google Maps

Reviews

A little gem just off the main tourist trail. Quiet, charming, and with a real local feel at El Cielo Hotel.

— Touriya Povich


The complimentary amenities at El Cielo Hotel made our stay extra special. Little touches that exceeded our expectations.

— Cintia Tba


The bed linens and pillows at El Cielo Hotel were so comfortable; we had a great night's sleep every night.

— Andre Solorzano


El Cielo Hotel lived up to the brand promise. A perfect blend of luxury and comfort.

— Liliana Faas


Exceptional service at El Cielo Hotel. Every aspect, from decor to amenities, exceeded expectations.

— Dini Buddharaju


The concierge at El Cielo Hotel provided fantastic local insights. Made our stay even more enjoyable.

— Violaine Phrachanh


Check-in at El Cielo Hotel was swift and seamless. A smooth start to our wonderful stay.

— Garbiella Sarette


The lobby at El Cielo Hotel struck the perfect balance—sophisticated yet welcoming.

— Colton Pinedo


The facilities at El Cielo Hotel were standard. Nothing extraordinary, but met our basic needs.

— Marc Gonzalo


Public spaces at El Cielo Hotel were average. Nothing special, but clean and functional.

— Fabiola Prince


Check-in and check-out at El Cielo Hotel were straightforward. No major hassles.

— Ramon Boger


The conference rooms at El Cielo Hotel were basic. Adequate for small meetings.

— Class Lehman


The ambiance at El Cielo Hotel was neutral. Neither too lively nor too quiet.

— Tily Alfond


The lighting in guest rooms at El Cielo Hotel was sufficient. Not too bright or too dim.

— Carwen Piedi


The air conditioning in my room at El Cielo Hotel functioned properly. Kept the room cool.

— Raymond Paananen


The staff responsiveness at El Cielo Hotel was satisfactory. Addressed queries in a timely manner.

— Kareema Schulman


The soundproofing in my room at El Cielo Hotel was moderate. Could hear occasional noise from nearby rooms.

— Hazal Kuhn


The overall lighting in my room at El Cielo Hotel was good. No issues with brightness.

— Domenic Bri


The concierge service at El Cielo Hotel was helpful. Provided useful local recommendations.

— Angela Neill


The shuttle service at El Cielo Hotel was punctual. Convenient for local transportation.

— Samuel Kaplan


The fitness center at El Cielo Hotel had modern equipment. Suitable for a workout routine.

— Lechus Hammerich


The check-in process at El Cielo Hotel was chaotic. Long wait times.

— Zoe Good


The noise levels at El Cielo Hotel were disruptive. Difficult to sleep peacefully.

— Lock Goskov


The response time for room service at El Cielo Hotel was slow. Impacted convenience.

— Reem Bolin


The internet connectivity at El Cielo Hotel was unreliable. Frequent disconnections.

— Egar Betz


The decor throughout El Cielo Hotel was outdated and tacky. Felt stuck in the past.

— Ola Vizconde


Furniture and fixtures at El Cielo Hotel were worn and shabby. Clearly in need of replacement.

— Fairchild Bermúdez


Facilities for business travelers at El Cielo Hotel were severely lacking. Unusable amenities.

— Gilberth Jennie


At El Cielo Hotel, I encountered the rudest staff I've ever come across. No sense of hospitality.

— Leilani Popadic


Cleanliness was non-existent at El Cielo Hotel. The state of the bathrooms was revolting.

— Debbie Gestuvo


I encountered multiple maintenance issues at El Cielo Hotel. Clearly, no one cares about upkeep.

— Geraldine Noe


I recently enjoyed a city break at El Cielo Hotel in Playa Del Carmen. The central and convenient location, combined with the 3-star luxury, made it the perfect spot for relaxation. The brand lived up to its reputation, providing a seamless and enjoyable stay.

— Amma Ehrlinger


I recently stayed at El Cielo Hotel in Playa Del Carmen, and it was a delight from start to finish. The 3-star luxury, the welcoming staff, and the exquisite decor showcased the excellence of the brand.

— Ilaria Sacca


El Cielo Hotel in Playa Del Carmen is a hidden gem. The brand's dedication to providing top-notch service, combined with the 3-star luxury, made my visit a memorable one.

— Roberto Chalmers


Staying at El Cielo Hotel was a delightful experience. The brand's attention to detail and the 3-star luxury made my visit truly memorable.

— Emery Kuris


El Cielo Hotel in Playa Del Carmen is a hidden gem. The brand's dedication to providing exceptional service, coupled with the 3-star accommodations, made my visit extraordinary.

— Scholarship Mulder


From the moment I entered El Cielo Hotel, I felt the warmth of hospitality. The brand's unique offerings and the 3-star accommodations ensured a truly indulgent experience.

— Sloan Carrion


My recent visit to El Cielo Hotel was beyond delightful. The brand's attention to detail and the 3-star accommodations made for an unforgettable stay.

— Warnett Webber


Staying at El Cielo Hotel was an absolute joy. The brand's commitment to excellence and the 3-star accommodations created the perfect setting for a memorable getaway.

— Jakob Stanley


I recently enjoyed a stay at El Cielo Hotel, and it was phenomenal. The brand's dedication to excellence and the 3-star accommodations made it a truly memorable retreat.

— Rune Tassé


General Information

Q: How would you describe the atmosphere and vibe at El Cielo Hotel?

A: El Cielo Hotel offers a 3-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 3 stars for hotels, and how does El Cielo Hotel measure up?

A: The 3 stars indicate the quality and services a hotel provides. El Cielo Hotel meets these standards, ensuring a comfortable stay.


Q: Tell me more about El Cielo Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at El Cielo Hotel is a breeze, starting at 03:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: How do guests generally rate their stay at El Cielo Hotel?

A: Guests consistently rate El Cielo Hotel positively, with an average rating of 7.5 based on 4 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at El Cielo Hotel online?

A: Booking a room at El Cielo Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with El Cielo Hotel?

A: Yes, booking directly with El Cielo Hotel often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at El Cielo Hotel in advance?

A: Booking in advance at El Cielo Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at El Cielo Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at El Cielo Hotel. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at El Cielo Hotel?

A: El Cielo Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does El Cielo Hotel ensure a secure and hassle-free booking process for guests?

A: El Cielo Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at El Cielo Hotel?

A: Yes, El Cielo Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at El Cielo Hotel?

A: Yes, El Cielo Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does El Cielo Hotel ensure the privacy and security of guest information during the booking process?

A: El Cielo Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does El Cielo Hotel provide accessible accommodations for guests with special needs?

A: Yes, El Cielo Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at El Cielo Hotel?

A: El Cielo Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from El Cielo Hotel?

A: Yes, El Cielo Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does El Cielo Hotel provide shuttle services to popular attractions or transportation hubs?

A: El Cielo Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at El Cielo Hotel?

A: Guests often praise the service and hospitality at El Cielo Hotel, describing it as 7.5 based on 4 reviews.


Frequently Asked

Q: What is the star rating of El Cielo Hotel?

A: El Cielo Hotel has a star rating of 3.


Q: In which city is El Cielo Hotel located?

A: El Cielo Hotel is situated in Playa Del Carmen, Quintana Roo, Mexico.


Q: Can you provide information about El Cielo Hotel's check-in and check-out times?

A: El Cielo Hotel offers check-in from 03:00 PM and check-out until 12:00 PM.


Q: How many rooms does El Cielo Hotel have?

A: El Cielo Hotel has a total of 18 rooms.


Q: What is the average rating as per reviews for El Cielo Hotel?

A: El Cielo Hotel holds an average rating of 7.5 based on reviews.


Q: Can you provide information about El Cielo Hotel's accommodation types?

A: El Cielo Hotel offers various types of accommodations, including Hotel.


Q: Discover the allure of El Cielo Hotel - What sets its accommodations apart?

A: El Cielo Hotel captivates guests with its unique Hotel accommodations.


Q: El Cielo Hotel Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding El Cielo Hotel and the factors contributing to its star rating.


Q: El Cielo Hotel Essence - What makes its presence in Playa Del Carmen truly unforgettable?

A: Immerse yourself in the essence of El Cielo Hotel and its impact on the vibrant city of Playa Del Carmen.


Q: El Cielo Hotel Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define El Cielo Hotel.


Q: El Cielo Hotel Symphony - How has it harmonized with the spirit of Playa Del Carmen?

A: Delve into the symphony of El Cielo Hotel as it resonates with the cultural heartbeat of Playa Del Carmen.


Q: El Cielo Hotel Oasis - A haven of tranquility in Playa Del Carmen. What sets it apart?

A: Discover why El Cielo Hotel is considered an oasis of tranquility amidst the bustling energy of Playa Del Carmen.


Q: El Cielo Hotel Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds El Cielo Hotel, offering a glimpse of the enchanting world beyond its walls.


Q: El Cielo Hotel Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make El Cielo Hotel unique.


Q: El Cielo Hotel Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of El Cielo Hotel.


Q: El Cielo Hotel Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of El Cielo Hotel, uncovering the truths that lie beneath the surface.