GRUPO HOTELERO SANTA FE in the Heart of Cancun, Quintana Roo, Mexico: Reviews on Hotel Krystal Urban Cancun Malecon

Discover Luxury at GRUPO HOTELERO SANTA FE in the Heart of Cancun, Mexico

Prepare to immerse yourself in a world of luxury and sophistication at GRUPO HOTELERO SANTA FE. Nestled in the heart of Cancun, Quintana Roo, Mexico, this GRUPO HOTELERO SANTA FE promises an experience like no other. With a 3-star rating, it stands as a testament to opulence.

GRUPO HOTELERO SANTA FE Exterior

Exquisite Location and Elegant Ambiance

Located at Ave Sayil MZ. 1, Lot 4C-7, SM 4A, Cancun, Quintana Roo, 77500, Mexico, GRUPO HOTELERO SANTA FE provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 192 meticulously designed rooms spread across 14 floors, GRUPO HOTELERO SANTA FE ensures a personalized experience for every guest.

GRUPO HOTELERO SANTA FE Interior 1
GRUPO HOTELERO SANTA FE Interior 2

Luxurious Amenities and Unmatched Views

GRUPO HOTELERO SANTA FE Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, GRUPO HOTELERO SANTA FE delivers a 3-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, GRUPO HOTELERO SANTA FE is perfectly situated for exploring Cancun. With 48 reviews and an average rating of 8.0/10, you can trust in the quality of service provided.

Premium Experience Starting from 59 USD

GRUPO HOTELERO SANTA FE Ambiance

Experience unparalleled luxury starting from 59 USD, promising an exclusive and unforgettable stay in Cancun, Quintana Roo, Mexico.

Hotel Overview

Hotel Krystal Urban Cancun Malecon is conveniently located in the popular Cancun Downtown area. The hotel offers a wide range of amenities and perks to ensure you have a great time. Free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, Wi-Fi in public areas, car park are just some of the facilities on offer. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, desk. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that Cancun has to offer are three great reasons you should stay at Hotel Krystal Urban Cancun Malecon.

Guest Ratings and Reviews

Based on 48 reviews, GRUPO HOTELERO SANTA FE has an average rating of 8.0/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at GRUPO HOTELERO SANTA FE. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Cancun.

Hotel Summary

Hotel NameHotel Krystal Urban Cancun Malecon
ChainGRUPO HOTELERO SANTA FE
BrandKRYSTAL
Star Rating3 Star
Customer Rating8.0/10
Number of Reviews48
Check-In Time03:00 PM
Check-Out Time12:00 PM
Number of Rooms192
Number of Floors14
Year Opened2009
Rate Starts From59
AddressAve Sayil MZ. 1, Lot 4C-7, SM 4A
CityCancun
StateQuintana Roo
Zipcode77500
CountryMexico
ContinentNorth America
LocationView on Google Maps

Reviews

The customer service at Hotel Krystal Urban Cancun Malecon was exceptional. Every staff member we encountered was friendly and helpful.

— Georgia Yeruko


We enjoyed the nightly turndown service at Hotel Krystal Urban Cancun Malecon. It added a touch of luxury to our stay.

— Betzy Bechtel


Our stay at Hotel Krystal Urban Cancun Malecon was nothing short of amazing. From check-in to check-out, the experience was flawless.

— Dorota Valdes


The spa services at Hotel Krystal Urban Cancun Malecon were a highlight of our stay. Professional and relaxing—just what we needed.

— Zuzana Hamingway


Fantastic stay at Hotel Krystal Urban Cancun Malecon. Central location, comfy beds—highly recommend!

— Marine Marimar


During our stay at Hotel Krystal Urban Cancun Malecon, the concierge provided fantastic local recommendations.

— Jeannine Demmel


Kudos to the staff at Hotel Krystal Urban Cancun Malecon. Friendly, helpful, and made us feel at home.

— Saunders Samarguliani


The spa services at Hotel Krystal Urban Cancun Malecon were a highlight. Professional and utterly relaxing.

— Rhianna Rechtien


The view from Hotel Krystal Urban Cancun Malecon was average. Expected more considering the location.

— Milana White


Overall, Hotel Krystal Urban Cancun Malecon provided a middle-of-the-road experience. Neither impressed nor disappointed.

— Antonio Ibarra


The conference rooms at Hotel Krystal Urban Cancun Malecon were basic. Adequate for small meetings.

— Javier Barnett


The front desk staff at Hotel Krystal Urban Cancun Malecon were helpful. Assisted with general inquiries.

— Jaaziel Cooke


The overall decor at Hotel Krystal Urban Cancun Malecon was neutral. No distinctive features stood out.

— Fransisco Hawes


The meeting rooms at Hotel Krystal Urban Cancun Malecon were standard. Equipped with basic presentation tools.

— Condosy Chin


The exterior lighting at Hotel Krystal Urban Cancun Malecon was adequate. Well-lit in common areas.

— Ayse Goebel


The Wi-Fi connection at Hotel Krystal Urban Cancun Malecon was reliable. No issues with internet connectivity.

— Francesc Signol


The bathroom facilities at Hotel Krystal Urban Cancun Malecon were standard. Shower and toilet were in working order.

— Muller Evangelisti


The view from my room at Hotel Krystal Urban Cancun Malecon was decent. Nothing spectacular, but acceptable.

— Travis Mutio


The security measures at Hotel Krystal Urban Cancun Malecon were standard. Felt secure during my stay.

— Victorino Heggle


The overall cleanliness at Hotel Krystal Urban Cancun Malecon was acceptable. Common areas were well-maintained.

— Kim Shepard


The soundproofing in my room at Hotel Krystal Urban Cancun Malecon was moderate. Could hear occasional noise from nearby rooms.

— Amisha Grazia


The conference facilities at Hotel Krystal Urban Cancun Malecon were well-equipped. Adequate for business meetings.

— Nahid Puley


The dining options at Hotel Krystal Urban Cancun Malecon were diverse. A variety of choices for different tastes.

— Rosanne Noon


The room temperature at Hotel Krystal Urban Cancun Malecon was easily adjustable. Climate control worked well.

— Madina Luna


The outdoor seating area at Hotel Krystal Urban Cancun Malecon was pleasant. Relaxing environment.

— Pari Heinmets


The cleanliness of my room at Hotel Krystal Urban Cancun Malecon left much to be desired. Not up to standard.

— Emet Brimmer


The check-in process at Hotel Krystal Urban Cancun Malecon was chaotic. Long wait times.

— Mari Looker


The internet connectivity at Hotel Krystal Urban Cancun Malecon was unreliable. Frequent disconnections.

— Marc Lux


The bed comfort at Hotel Krystal Urban Cancun Malecon was a nightmare. Unbearably hard mattress and lumpy pillows.

— Enrique Gaidacheva


The facilities for business travelers at Hotel Krystal Urban Cancun Malecon were severely lacking. Unusable amenities.

— Nico Janet


My experience at Hotel Krystal Urban Cancun Malecon was nothing short of a nightmare. Terrible service and unresponsive staff.

— Tzipora Finkel


Overall upkeep of Hotel Krystal Urban Cancun Malecon was disappointing. Clearly neglected and deteriorating.

— Shelley Lancaster


My room at Hotel Krystal Urban Cancun Malecon had a distinct musty smell. Clearly, not properly ventilated.

— Maryam Scala


The food served at Hotel Krystal Urban Cancun Malecon was barely edible. I wouldn't feed it to my worst enemy.

— Ola Strack


At Hotel Krystal Urban Cancun Malecon, I felt like I was staying in a budget motel. Absolutely no luxury.

— Seamus Landa


I recently enjoyed a city break at Hotel Krystal Urban Cancun Malecon in Cancun. The central and convenient location, combined with the 3-star luxury, made it the perfect spot for relaxation. The KRYSTAL brand lived up to its reputation, providing a seamless and enjoyable stay.

— Madelene Spence


Staying at Hotel Krystal Urban Cancun Malecon was a true pleasure. The 3-star experience, paired with the distinctive features of the KRYSTAL brand, made for an indulgent and relaxing getaway.

— Clair Sheffman


Hotel Krystal Urban Cancun Malecon in Cancun is a hidden gem. The KRYSTAL brand's dedication to providing top-notch service, combined with the 3-star luxury, made my visit a memorable one.

— Beatriz Birnbaum


Hotel Krystal Urban Cancun Malecon, part of the renowned GRUPO HOTELERO SANTA FE, provides an unmatched experience. The 3-star luxury and unique features of the KRYSTAL brand set it apart from the rest.

— Larissa Ansel


Hotel Krystal Urban Cancun Malecon, part of the renowned GRUPO HOTELERO SANTA FE, provides an unparalleled experience. The 3-star luxury and unique features of the KRYSTAL brand set it apart.

— Maryanna Kelsey


General Information

Q: What's the primary focus of GRUPO HOTELERO SANTA FE hotels, and how does it relate to Hotel Krystal Urban Cancun Malecon?

A: GRUPO HOTELERO SANTA FE hotels aim to provide a consistent and reliable experience. Hotel Krystal Urban Cancun Malecon is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Hotel Krystal Urban Cancun Malecon?

A: Hotel Krystal Urban Cancun Malecon offers a 3-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 3 stars for hotels, and how does Hotel Krystal Urban Cancun Malecon measure up?

A: The 3 stars indicate the quality and services a hotel provides. Hotel Krystal Urban Cancun Malecon meets these standards, ensuring a comfortable stay.


Q: Tell me more about Hotel Krystal Urban Cancun Malecon's check-in and check-out process. Is it straightforward?

A: Checking in at Hotel Krystal Urban Cancun Malecon is a breeze, starting at 03:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: How do guests generally rate their stay at Hotel Krystal Urban Cancun Malecon?

A: Guests consistently rate Hotel Krystal Urban Cancun Malecon positively, with an average rating of 8.0 based on 48 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Hotel Krystal Urban Cancun Malecon online?

A: Booking a room at Hotel Krystal Urban Cancun Malecon is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Hotel Krystal Urban Cancun Malecon?

A: Yes, booking directly with Hotel Krystal Urban Cancun Malecon often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Hotel Krystal Urban Cancun Malecon in advance?

A: Booking in advance at Hotel Krystal Urban Cancun Malecon ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Hotel Krystal Urban Cancun Malecon, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Hotel Krystal Urban Cancun Malecon. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Hotel Krystal Urban Cancun Malecon?

A: Hotel Krystal Urban Cancun Malecon strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Hotel Krystal Urban Cancun Malecon ensure a secure and hassle-free booking process for guests?

A: Hotel Krystal Urban Cancun Malecon employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Hotel Krystal Urban Cancun Malecon?

A: Yes, Hotel Krystal Urban Cancun Malecon often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Hotel Krystal Urban Cancun Malecon?

A: Yes, Hotel Krystal Urban Cancun Malecon may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Hotel Krystal Urban Cancun Malecon ensure the privacy and security of guest information during the booking process?

A: Hotel Krystal Urban Cancun Malecon prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Hotel Krystal Urban Cancun Malecon provide accessible accommodations for guests with special needs?

A: Yes, Hotel Krystal Urban Cancun Malecon is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Hotel Krystal Urban Cancun Malecon?

A: Hotel Krystal Urban Cancun Malecon understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Hotel Krystal Urban Cancun Malecon?

A: Yes, Hotel Krystal Urban Cancun Malecon is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Hotel Krystal Urban Cancun Malecon provide shuttle services to popular attractions or transportation hubs?

A: Hotel Krystal Urban Cancun Malecon may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Hotel Krystal Urban Cancun Malecon?

A: Guests often praise the service and hospitality at Hotel Krystal Urban Cancun Malecon, describing it as 8.0 based on 48 reviews.


Frequently Asked

Q: Which hotel chain does Hotel Krystal Urban Cancun Malecon belong to?

A: Hotel Krystal Urban Cancun Malecon belongs to the GRUPO HOTELERO SANTA FE chain.


Q: What is the star rating of Hotel Krystal Urban Cancun Malecon?

A: Hotel Krystal Urban Cancun Malecon has a star rating of 3.


Q: In which city is Hotel Krystal Urban Cancun Malecon located?

A: Hotel Krystal Urban Cancun Malecon is situated in Cancun, Quintana Roo, Mexico.


Q: Can you provide information about Hotel Krystal Urban Cancun Malecon's check-in and check-out times?

A: Hotel Krystal Urban Cancun Malecon offers check-in from 03:00 PM and check-out until 12:00 PM.


Q: How many rooms does Hotel Krystal Urban Cancun Malecon have?

A: Hotel Krystal Urban Cancun Malecon has a total of 192 rooms.


Q: When was Hotel Krystal Urban Cancun Malecon opened to the public?

A: Hotel Krystal Urban Cancun Malecon opened its doors to the public in 2009.


Q: What is the average rating as per reviews for Hotel Krystal Urban Cancun Malecon?

A: Hotel Krystal Urban Cancun Malecon holds an average rating of 8.0 based on reviews.


Q: Can you provide information about Hotel Krystal Urban Cancun Malecon's accommodation types?

A: Hotel Krystal Urban Cancun Malecon offers various types of accommodations, including Hotel.


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