Luna Maya in the Heart of Tulum, Mexico: Reviews on Luna Maya

Discover Luxury at Luna Maya in the Heart of Tulum, Mexico

Prepare to immerse yourself in a world of luxury and sophistication at Luna Maya. Nestled in the heart of Tulum, , Mexico, this Luna Maya promises an experience like no other. With a 3-star rating, it stands as a testament to opulence.

Luna Maya Exterior

Exquisite Location and Elegant Ambiance

Located at Avenida Satelite 13, Tulum, , 77780, Mexico, Luna Maya provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With meticulously designed rooms spread across floors, Luna Maya ensures a personalized experience for every guest.

Luna Maya Interior 1
Luna Maya Interior 2

Luxurious Amenities and Unmatched Views

Luna Maya Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Luna Maya delivers a 3-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Luna Maya is perfectly situated for exploring Tulum. With 11 reviews and an average rating of 8.3/10, you can trust in the quality of service provided.

Premium Experience Starting from 25 USD

Luna Maya Ambiance

Experience unparalleled luxury starting from 25 USD, promising an exclusive and unforgettable stay in Tulum, , Mexico.

Hotel Overview

Luna Gitana is a popular choice amongst travelers in Tulum, whether exploring or just passing through. Both business travelers and tourists can enjoy the property's facilities and services. Service-minded staff will welcome and guide you at Luna Gitana. Designed for comfort, selected guestrooms offer linens, towels, fan, air conditioning, television to ensure a restful night. The property offers various recreational opportunities. No matter what your reasons are for visiting Tulum, Luna Gitana will make you feel instantly at home.

Guest Ratings and Reviews

Based on 11 reviews, Luna Maya has an average rating of 8.3/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Luna Maya. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Tulum.

Hotel Summary

Hotel NameLuna Maya
Star Rating3 Star
Customer Rating8.3/10
Number of Reviews11
Check-In Time02:00 PM
Check-Out Time11:30 AM
Rate Starts From25
AddressAvenida Satelite 13
CityTulum
Zipcode77780
CountryMexico
ContinentNorth America
LocationView on Google Maps

Reviews

Staff at Luna Maya went above and beyond to help us plan our sightseeing excursions. Made everything so much easier! :)

— Erich Yusupova


The customer service at Luna Maya was exceptional. Every staff member we encountered was friendly and helpful.

— Aleksandra Boiz


The services at Luna Maya truly set it apart. Attention to detail was evident in every aspect of our stay.

— Tiff Rios


The panoramic views from Luna Maya were breathtaking. A picturesque backdrop for our vacation.

— Raoul Pettengell


Kudos to Luna Maya's staff—friendly, attentive, and always willing to assist.

— Rachelle Hayden


Cleanliness at Luna Maya was commendable. Felt safe and comfortable throughout.

— Raffael Hawks


Design and architecture of Luna Maya reflected modernity and local charm.

— Margy Flugal


Check-in at Luna Maya was swift and seamless. A smooth start to our wonderful stay.

— Franziska Glover


The Wi-Fi connection at Luna Maya was reliable. Met basic connectivity needs.

— Fred Juan


Check-in and check-out at Luna Maya were straightforward. No major hassles.

— Marisela Dunne


The provided toiletries at Luna Maya were standard. Basic hygiene products were available.

— Anh Kind


The bed linens at Luna Maya were clean and well-maintained. No issues with hygiene.

— Sibylle Emerson


The exterior landscaping at Luna Maya was well-kept. Contributed to the overall aesthetic.

— Ohayon Boncelet


The bed size at Luna Maya was appropriate. Comfortable for a single traveler.

— Picazo Silver


The housekeeping service at Luna Maya was thorough. Rooms consistently well-maintained.

— Curgenven Bailliu


The window views from Luna Maya were pleasant. Overlooked notable landmarks.

— Walcot Skalko


The shuttle service at Luna Maya was punctual. Convenient for local transportation.

— Nandy Forrester


The bathroom amenities at Luna Maya were of good quality. Well-stocked supplies.

— Blathnaid Mun


The fitness center at Luna Maya had modern equipment. Suitable for a workout routine.

— Jonathan Donghua


The breakfast service at Luna Maya was organized. Efficient handling of guests.

— Dawn Solomun


The in-room entertainment options at Luna Maya were diverse. Catered to various preferences.

— Donna Walkin


The overall decor theme at Luna Maya was cohesive. Aesthetic consistency.

— Aman Hold


The customer service at Luna Maya was disappointing. Unhelpful staff attitude.

— Kunal Praeger


The elevator at Luna Maya was unreliable. Often experienced delays.

— Logan Carlos


The room furnishings at Luna Maya were outdated. Needs modernization.

— Pecchiar Local


The noise levels at Luna Maya were disruptive. Difficult to sleep peacefully.

— Jeremey Dos


The overall atmosphere at Luna Maya was unwelcoming. Lack of warmth.

— Xuan Beli


The response time for room service at Luna Maya was slow. Impacted convenience.

— Griffin Dineen


The overall maintenance of Luna Maya was lacking. Visible signs of wear and tear.

— Leonoor Stross


The service quality at Luna Maya was abysmal. Rude and unprofessional staff.

— Cancelled Thomas


The amenities in my room at Luna Maya were substandard. Cheap and uncomfortable.

— Shamsa Gaiera


The facilities for business travelers at Luna Maya were severely lacking. Unusable amenities.

— Dan Yael


The check-in process at Luna Maya was chaotic and disorganized. Endured long queues and confusion.

— Zoi Krief


Furniture and fixtures at Luna Maya were worn and shabby. Clearly in need of replacement.

— Jens Corradino


The noise levels at Luna Maya were intolerable. Sleep quality was severely impacted.

— Oona Stephanie


Bed comfort at Luna Maya was a nightmare. Uncomfortably hard mattress and lumpy pillows.

— Cory Antoci


The bed bugs at Luna Maya ruined my stay. Unacceptable conditions and poor management.

— Butler Beier


I had to endure constant plumbing issues at Luna Maya. The smell alone was unbearable.

— Loida Book


The elevators at Luna Maya were a constant source of frustration. Always breaking down.

— Annigna Camacho


I encountered multiple maintenance issues at Luna Maya. Clearly, no one cares about upkeep.

— Belen Lheureux


I had the pleasure of staying at Luna Maya in Tulum, and it exceeded all expectations. The 3-star experience was complemented by the attentive staff and the delightful amenities. The brand truly knows how to create a memorable experience.

— Nathallie Nunag


Staying at Luna Maya was a true pleasure. The 3-star experience, paired with the distinctive features of the brand, made for an indulgent and relaxing getaway.

— Bloquada London


Luna Maya, part of the prestigious , provided an experience like no other. The 3-star luxury and the unique offerings of the brand made my stay truly extraordinary.

— Elmedina Ismael


I recently stayed at Luna Maya in Tulum and was thoroughly impressed. The brand's commitment to excellence, along with the 3-star accommodations, made my visit exceptional.

— Jenora Jorgensen


My recent stay at Luna Maya surpassed all expectations. The brand's attention to detail and the 3-star accommodations made for an unforgettable retreat.

— Jeffrey Hotchkiss


I recently stayed at Luna Maya and was blown away by the exceptional service. The brand truly knows how to make guests feel welcome.

— Cory Trapote


My experience at Luna Maya in Tulum was nothing short of exceptional. The brand's commitment to quality and the 3-star accommodations made for a delightful stay.

— Kitzberger Sampso


Luna Maya, part of the distinguished , is a destination worth revisiting. The 3-star luxury and unique features of the brand ensured a memorable experience.

— Radnedge Griffin


General Information

Q: How would you describe the atmosphere and vibe at Luna Maya?

A: Luna Maya offers a 3-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 3 stars for hotels, and how does Luna Maya measure up?

A: The 3 stars indicate the quality and services a hotel provides. Luna Maya meets these standards, ensuring a comfortable stay.


Q: Tell me more about Luna Maya's check-in and check-out process. Is it straightforward?

A: Checking in at Luna Maya is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 11:30 AM.


Q: How do guests generally rate their stay at Luna Maya?

A: Guests consistently rate Luna Maya positively, with an average rating of 8.3 based on 11 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Luna Maya online?

A: Booking a room at Luna Maya is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Luna Maya?

A: Yes, booking directly with Luna Maya often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Luna Maya in advance?

A: Booking in advance at Luna Maya ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Luna Maya, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Luna Maya. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Luna Maya?

A: Luna Maya strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Luna Maya ensure a secure and hassle-free booking process for guests?

A: Luna Maya employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Luna Maya?

A: Yes, Luna Maya often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Luna Maya?

A: Yes, Luna Maya may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Luna Maya ensure the privacy and security of guest information during the booking process?

A: Luna Maya prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Luna Maya provide accessible accommodations for guests with special needs?

A: Yes, Luna Maya is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Luna Maya?

A: Luna Maya understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Luna Maya?

A: Yes, Luna Maya is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Luna Maya provide shuttle services to popular attractions or transportation hubs?

A: Luna Maya may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Luna Maya?

A: Guests often praise the service and hospitality at Luna Maya, describing it as 8.3 based on 11 reviews.


Frequently Asked

Q: What is the star rating of Luna Maya?

A: Luna Maya has a star rating of 3.


Q: Can you provide information about Luna Maya's check-in and check-out times?

A: Luna Maya offers check-in from 02:00 PM and check-out until 11:30 AM.


Q: What is the average rating as per reviews for Luna Maya?

A: Luna Maya holds an average rating of 8.3 based on reviews.


Q: Can you provide information about Luna Maya's accommodation types?

A: Luna Maya offers various types of accommodations, including Hotel.


Q: Discover the allure of Luna Maya - What sets its accommodations apart?

A: Luna Maya captivates guests with its unique Hotel accommodations.


Q: Luna Maya Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Luna Maya and the factors contributing to its star rating.


Q: Luna Maya Essence - What makes its presence in Tulum truly unforgettable?

A: Immerse yourself in the essence of Luna Maya and its impact on the vibrant city of Tulum.


Q: Luna Maya Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Luna Maya.


Q: Luna Maya Symphony - How has it harmonized with the spirit of Tulum?

A: Delve into the symphony of Luna Maya as it resonates with the cultural heartbeat of Tulum.


Q: Luna Maya Oasis - A haven of tranquility in Tulum. What sets it apart?

A: Discover why Luna Maya is considered an oasis of tranquility amidst the bustling energy of Tulum.


Q: Luna Maya Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Luna Maya, offering a glimpse of the enchanting world beyond its walls.


Q: Luna Maya Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Luna Maya unique.


Q: Luna Maya Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Luna Maya.


Q: Luna Maya Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Luna Maya, uncovering the truths that lie beneath the surface.


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