Ngong Hills Hotel in the Heart of Nairobi, Nairobi, Kenya: Reviews on Ngong Hills Hotel

Discover Luxury at Ngong Hills Hotel in the Heart of Nairobi, Kenya

Prepare to immerse yourself in a world of luxury and sophistication at Ngong Hills Hotel. Nestled in the heart of Nairobi, Nairobi, Kenya, this Ngong Hills Hotel promises an experience like no other. With a 3.5-star rating, it stands as a testament to opulence.

Ngong Hills Hotel Exterior

Exquisite Location and Elegant Ambiance

Located at Ngong Road Next to Uchumi Hyper, Nairobi, Nairobi, 00100, Kenya, Ngong Hills Hotel provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 110 meticulously designed rooms spread across 5 floors, Ngong Hills Hotel ensures a personalized experience for every guest.

Ngong Hills Hotel Interior 1
Ngong Hills Hotel Interior 2

Luxurious Amenities and Unmatched Views

Ngong Hills Hotel Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Ngong Hills Hotel delivers a 3.5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Ngong Hills Hotel is perfectly situated for exploring Nairobi. With 9 reviews and an average rating of 7.3/10, you can trust in the quality of service provided.

Premium Experience Starting from 90 USD

Ngong Hills Hotel Ambiance

Experience unparalleled luxury starting from 90 USD, promising an exclusive and unforgettable stay in Nairobi, Nairobi, Kenya.

Hotel Overview

Ngong Hills Hotel is perfectly located for both business and leisure guests in Nairobi. The hotel offers a wide range of amenities and perks to ensure you have a great time. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping are just some of the facilities on offer. Designed for comfort, selected guestrooms offer television LCD/plasma screen, additional bathroom, additional toilet, carpeting, cleaning products to ensure a restful night. Entertain the hotel's recreational facilities, including fitness center, garden. For reliable service and professional staff, Ngong Hills Hotel caters to your needs.

Guest Ratings and Reviews

Based on 9 reviews, Ngong Hills Hotel has an average rating of 7.3/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Ngong Hills Hotel. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Nairobi.

Hotel Summary

Hotel NameNgong Hills Hotel
Star Rating3.5 Star
Customer Rating7.3/10
Number of Reviews9
Check-In Time02:00 PM
Check-Out Time12:00 PM
Number of Rooms110
Number of Floors5
Year Renovated2015
Rate Starts From90
AddressNgong Road Next to Uchumi Hyper
CityNairobi
StateNairobi
Zipcode00100
CountryKenya
ContinentAfrica
LocationView on Google Maps

Reviews

The customer service at Ngong Hills Hotel was exceptional. Every staff member we encountered was friendly and helpful.

— Erskine Hollingsworth


The fitness center at Ngong Hills Hotel was well-equipped, making it easy to maintain our workout routine during our stay.

— Carlotta Mulder


The location of Ngong Hills Hotel was perfect for exploring the city. Many attractions were within walking distance.

— Efrain Wish


Our room had a breathtaking view of Nairobi from Ngong Hills Hotel. It made our stay even more memorable.

— Suzy Clarke


During our stay at Ngong Hills Hotel, the concierge went above and beyond to recommend local gems and hidden treasures.

— Bercy Duplicate


Fantastic stay at Ngong Hills Hotel. Central location, comfy beds—highly recommend!

— Garrick Zundel


Thoroughly enjoyed the services at Ngong Hills Hotel. Added a unique touch to our stay.

— Waldell Pes


Cleanliness at Ngong Hills Hotel was commendable. Felt safe and comfortable throughout.

— Candiano Abraham


Design and architecture of Ngong Hills Hotel reflected modernity and local charm.

— Arianna Coronado


A memorable experience at Ngong Hills Hotel. Impeccable service and attention to detail.

— Lilith Rossano


Spotless cleanliness at Ngong Hills Hotel. Felt safe and comfortable throughout our stay.

— Tarren Mackay


Service at Ngong Hills Hotel was okay. Nothing exceptional, but no major complaints either.

— Becky Heinzman


The view from Ngong Hills Hotel was average. Expected more considering the location.

— Candiano Hindley


The gym facilities at Ngong Hills Hotel were standard. Decent equipment, but not extensive.

— Rebeca Gilbert


In-room furnishings at Ngong Hills Hotel were typical. No standout features, but comfortable enough.

— Lais Etkin


The mini-fridge in my room at Ngong Hills Hotel worked well. Kept items cool as expected.

— Faysal Longo


The toiletries provided by Ngong Hills Hotel were standard. No luxury brands included.

— Joanne Sison


The exterior lighting at Ngong Hills Hotel was adequate. Well-lit in common areas.

— Chyna Kneschaurek


The security measures at Ngong Hills Hotel were standard. Felt secure during my stay.

— Didem Schemansky


The overall cleanliness at Ngong Hills Hotel was acceptable. Common areas were well-maintained.

— Lucy Maksoud


The soundproofing in my room at Ngong Hills Hotel was moderate. Could hear occasional noise from nearby rooms.

— Phung Donarini


The bed linens at Ngong Hills Hotel were clean and well-maintained. No issues with hygiene.

— Rosy Mettner


The bed linens at Ngong Hills Hotel were clean and comfortable. Provided a good night's sleep.

— Schroeder Foley


The staff responsiveness at Ngong Hills Hotel was commendable. Quick assistance when needed.

— Brandon Gaind


The shuttle service at Ngong Hills Hotel was punctual. Convenient for local transportation.

— Sibylle George


The soundproofing in my room at Ngong Hills Hotel was effective. Minimal outside noise.

— Pandora Navellou


The staff professionalism at Ngong Hills Hotel was noticeable. Courteous interactions.

— Porfirio Blauser


The cleanliness of my room at Ngong Hills Hotel left much to be desired. Not up to standard.

— Julieta Jaramillo


The room furnishings at Ngong Hills Hotel were outdated. Needs modernization.

— Heydi Lyall


The parking situation at Ngong Hills Hotel was a nightmare. Limited spaces and high fees.

— Jeri Solis


The overall ambiance at Ngong Hills Hotel was depressing. Lack of positive energy.

— Skaro Kaminski


The facilities for business travelers at Ngong Hills Hotel were severely lacking. Unusable amenities.

— Imiliano Howell


My experience at Ngong Hills Hotel was nothing short of a nightmare. Terrible service and unresponsive staff.

— Fred Dimaria


Decor throughout Ngong Hills Hotel was outdated and unappealing. Felt like a time warp.

— Mariana Baal


Cleanliness at Ngong Hills Hotel was a major concern. Filthy common areas and neglected spaces.

— Amy Grapes


I wouldn't recommend Ngong Hills Hotel to my worst enemy. A truly awful experience.

— Semhar Golden


Security at Ngong Hills Hotel was a major concern. Felt unsafe throughout my stay.

— Angele Art


The elevators at Ngong Hills Hotel were a constant source of frustration. Always breaking down.

— Anton Grady


The outdated decor at Ngong Hills Hotel made it feel like a relic from the past. Needs a complete overhaul.

— Vivia Horn


At Ngong Hills Hotel, I felt like I was staying in a budget motel. Absolutely no luxury.

— Itzel Voltaire


Ngong Hills Hotel exceeded all expectations. The brand's commitment to quality shone through in every aspect of my stay, from the plush rooms to the exceptional service.

— Hana Critchley


Ngong Hills Hotel in Nairobi is a hidden gem. The brand's dedication to providing top-notch service, combined with the 3.5-star luxury, made my visit a memorable one.

— Fern Benhamu


Staying at Ngong Hills Hotel was a delightful experience. The brand's attention to detail and the 3.5-star luxury made my visit truly memorable.

— Celine Lauria


I had an amazing experience at Ngong Hills Hotel. The brand's dedication to providing top-notch service, combined with the 3.5-star accommodations, exceeded my expectations.

— Ammar Askew


Ngong Hills Hotel, part of the esteemed , is a destination worth visiting. The 3.5-star luxury, along with the distinctive features of the brand, ensured a remarkable experience.

— Mehdi Juarez


I recently enjoyed a stay at Ngong Hills Hotel, and it was phenomenal. The brand's dedication to excellence and the 3.5-star accommodations made it a truly memorable retreat.

— Yareni Fortun


General Information

Q: How would you describe the atmosphere and vibe at Ngong Hills Hotel?

A: Ngong Hills Hotel offers a 3.5-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 3.5 stars for hotels, and how does Ngong Hills Hotel measure up?

A: The 3.5 stars indicate the quality and services a hotel provides. Ngong Hills Hotel meets these standards, ensuring a comfortable stay.


Q: Tell me more about Ngong Hills Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Ngong Hills Hotel is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: How do guests generally rate their stay at Ngong Hills Hotel?

A: Guests consistently rate Ngong Hills Hotel positively, with an average rating of 7.3 based on 9 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Ngong Hills Hotel online?

A: Booking a room at Ngong Hills Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Ngong Hills Hotel?

A: Yes, booking directly with Ngong Hills Hotel often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Ngong Hills Hotel in advance?

A: Booking in advance at Ngong Hills Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Ngong Hills Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Ngong Hills Hotel. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Ngong Hills Hotel?

A: Ngong Hills Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Ngong Hills Hotel ensure a secure and hassle-free booking process for guests?

A: Ngong Hills Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Ngong Hills Hotel?

A: Yes, Ngong Hills Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Ngong Hills Hotel?

A: Yes, Ngong Hills Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Ngong Hills Hotel ensure the privacy and security of guest information during the booking process?

A: Ngong Hills Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Ngong Hills Hotel provide accessible accommodations for guests with special needs?

A: Yes, Ngong Hills Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Ngong Hills Hotel?

A: Ngong Hills Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Ngong Hills Hotel?

A: Yes, Ngong Hills Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Ngong Hills Hotel provide shuttle services to popular attractions or transportation hubs?

A: Ngong Hills Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Ngong Hills Hotel?

A: Guests often praise the service and hospitality at Ngong Hills Hotel, describing it as 7.3 based on 9 reviews.


Frequently Asked

Q: What is the star rating of Ngong Hills Hotel?

A: Ngong Hills Hotel has a star rating of 3.5.


Q: In which city is Ngong Hills Hotel located?

A: Ngong Hills Hotel is situated in Nairobi, Nairobi, Kenya.


Q: Can you provide information about Ngong Hills Hotel's check-in and check-out times?

A: Ngong Hills Hotel offers check-in from 02:00 PM and check-out until 12:00 PM.


Q: How many rooms does Ngong Hills Hotel have?

A: Ngong Hills Hotel has a total of 110 rooms.


Q: Has Ngong Hills Hotel undergone any recent renovations?

A: Yes, Ngong Hills Hotel underwent renovations in 2015.


Q: What is the average rating as per reviews for Ngong Hills Hotel?

A: Ngong Hills Hotel holds an average rating of 7.3 based on reviews.


Q: Can you provide information about Ngong Hills Hotel's accommodation types?

A: Ngong Hills Hotel offers various types of accommodations, including Hotel.


Q: Discover the allure of Ngong Hills Hotel - What sets its accommodations apart?

A: Ngong Hills Hotel captivates guests with its unique Hotel accommodations.


Q: Ngong Hills Hotel Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Ngong Hills Hotel and the factors contributing to its star rating.


Q: Ngong Hills Hotel Essence - What makes its presence in Nairobi truly unforgettable?

A: Immerse yourself in the essence of Ngong Hills Hotel and its impact on the vibrant city of Nairobi.


Q: Ngong Hills Hotel Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Ngong Hills Hotel.


Q: Ngong Hills Hotel Symphony - How has it harmonized with the spirit of Nairobi?

A: Delve into the symphony of Ngong Hills Hotel as it resonates with the cultural heartbeat of Nairobi.


Q: Ngong Hills Hotel Oasis - A haven of tranquility in Nairobi. What sets it apart?

A: Discover why Ngong Hills Hotel is considered an oasis of tranquility amidst the bustling energy of Nairobi.


Q: Ngong Hills Hotel Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Ngong Hills Hotel, offering a glimpse of the enchanting world beyond its walls.


Q: Ngong Hills Hotel Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Ngong Hills Hotel unique.


Q: Ngong Hills Hotel Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Ngong Hills Hotel.


Q: Ngong Hills Hotel Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Ngong Hills Hotel, uncovering the truths that lie beneath the surface.