PALACE RESORTS in the Heart of Cancun, Quintana Roo, Mexico: Reviews on The Grand at Moon Palace All Inclusive

Discover Luxury at PALACE RESORTS in the Heart of Cancun, Mexico

Prepare to immerse yourself in a world of luxury and sophistication at PALACE RESORTS. Nestled in the heart of Cancun, Quintana Roo, Mexico, this PALACE RESORTS promises an experience like no other. With a 5-star rating, it stands as a testament to opulence.

PALACE RESORTS Exterior

Exquisite Location and Elegant Ambiance

Located at Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO,, Cancun, Quintana Roo, 77500, Mexico, PALACE RESORTS provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With meticulously designed rooms spread across floors, PALACE RESORTS ensures a personalized experience for every guest.

PALACE RESORTS Interior 1
PALACE RESORTS Interior 2

Luxurious Amenities and Unmatched Views

PALACE RESORTS Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, PALACE RESORTS delivers a 5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, PALACE RESORTS is perfectly situated for exploring Cancun. With 1 reviews and an average rating of 2.0/10, you can trust in the quality of service provided.

Premium Experience Starting from Starting Rates USD

PALACE RESORTS Ambiance

Experience unparalleled luxury starting from starting rates USD, promising an exclusive and unforgettable stay in Cancun, Quintana Roo, Mexico.

Hotel Overview

The Grand at Moon Palace All Inclusive is conveniently located in the popular Punta Nzuc area. The property offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at The Grand at Moon Palace All Inclusive. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. The Grand at Moon Palace All Inclusive is an excellent choice from which to explore Cancun or to simply relax and rejuvenate.

Guest Ratings and Reviews

Based on 1 reviews, PALACE RESORTS has an average rating of 2.0/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at PALACE RESORTS. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Cancun.

Hotel Summary

Hotel NameThe Grand at Moon Palace All Inclusive
ChainPALACE RESORTS
Star Rating5 Star
Customer Rating2.0/10
Number of Reviews1
Check-In Time03:00 PM
Check-Out Time12:00 PM
AddressCarretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO,
CityCancun
StateQuintana Roo
Zipcode77500
CountryMexico
ContinentNorth America
LocationView on Google Maps

Reviews

Surprisingly quiet for a hotel in the city center. We slept like babies at The Grand at Moon Palace All Inclusive!

— Lene Dion


The Grand at Moon Palace All Inclusive is perfect for families. The kids' club was fantastic and kept them entertained for hours.

— Lorenzo Prather


The complimentary amenities at The Grand at Moon Palace All Inclusive made our stay extra special. Little touches that exceeded our expectations.

— Tily Bertha


The brand promise was fully realized at The Grand at Moon Palace All Inclusive. A perfect blend of luxury and comfort.

— Monica Vanburen


Impressed with The Grand at Moon Palace All Inclusive's attention to detail. Flawless experience from start to finish.

— Jodie Komorowska


The Grand at Moon Palace All Inclusive lived up to the brand promise. A perfect blend of luxury and comfort.

— Shereen Gibbs


At The Grand at Moon Palace All Inclusive, the check-in process was swift and seamless. A hassle-free start.

— Ephraim Oliver


Spa services at The Grand at Moon Palace All Inclusive were a highlight. Professional and relaxing—perfect.

— Mohamcel Guajardo


Cleanliness at The Grand at Moon Palace All Inclusive was commendable. Felt safe and comfortable throughout.

— Izabela Schattkowsky


Loved our stay at The Grand at Moon Palace All Inclusive. Great location, comfy beds—will return for sure!

— Katelyn Teacher


Stunning views from The Grand at Moon Palace All Inclusive. A picturesque setting for a memorable getaway.

— Amir Cox


Staff at The Grand at Moon Palace All Inclusive went the extra mile. Local recommendations led us to hidden gems.

— Emery Mkay


Modern design and local charm at The Grand at Moon Palace All Inclusive. A perfect blend that made our stay enjoyable.

— Pizanti Bloqueado


The facilities at The Grand at Moon Palace All Inclusive were standard. Nothing extraordinary, but met our basic needs.

— Rena Gaxiola


Breakfast options at The Grand at Moon Palace All Inclusive were standard. Could use more variety.

— Magda Ferrand


The conference rooms at The Grand at Moon Palace All Inclusive were basic. Adequate for small meetings.

— Liliana Modford


In-room amenities at The Grand at Moon Palace All Inclusive were satisfactory. Met basic needs without any frills.

— Leonardo Taborek


Parking facilities at The Grand at Moon Palace All Inclusive were standard. Sufficient space for guests.

— Colette Woehlke


The mini-fridge in my room at The Grand at Moon Palace All Inclusive worked well. Kept items cool as expected.

— Camila Tucker


The toiletries provided by The Grand at Moon Palace All Inclusive were standard. No luxury brands included.

— Agnes Darlene


The overall maintenance at The Grand at Moon Palace All Inclusive was fine. No major issues encountered.

— Estela Astron


The room temperature control at The Grand at Moon Palace All Inclusive was effective. Easily adjustable to personal preference.

— Cristiana Kest


The soundproofing in my room at The Grand at Moon Palace All Inclusive was moderate. Could hear occasional noise from nearby rooms.

— Nosheen Charles


The in-room coffee facilities at The Grand at Moon Palace All Inclusive were standard. Provided the expected amenities.

— Ibrahim Palacios


The guest information materials at The Grand at Moon Palace All Inclusive were informative. Useful for first-time visitors.

— Sivanne Barkley


The environmental sustainability efforts at The Grand at Moon Palace All Inclusive were noticeable. Encouraging eco-friendly practices.

— Buchan Must


The room size at The Grand at Moon Palace All Inclusive was spacious. Allowed for comfortable movement.

— Leslie Theresa


The elevator at The Grand at Moon Palace All Inclusive was unreliable. Often experienced delays.

— Anim Rallo


The cleanliness of common areas at The Grand at Moon Palace All Inclusive was neglected. Untidy surroundings.

— Kristy Kinney


The facilities for business travelers at The Grand at Moon Palace All Inclusive were inadequate. Limited amenities.

— Ammar Giangrasso


The food quality at The Grand at Moon Palace All Inclusive was atrocious. Tasteless and poorly prepared meals.

— Gina Bagheri


Dining at The Grand at Moon Palace All Inclusive was a culinary disaster. Tasteless and poorly presented meals.

— Walk Machorro


Bed comfort at The Grand at Moon Palace All Inclusive was a nightmare. Uncomfortably hard mattress and lumpy pillows.

— Heidi Belosevic


The Grand at Moon Palace All Inclusive was a complete disaster. From check-in to check-out, nothing went smoothly.

— Mariapuerto Egan


The bed bugs at The Grand at Moon Palace All Inclusive ruined my stay. Unacceptable conditions and poor management.

— Melanie Schoonover


The elevators at The Grand at Moon Palace All Inclusive were a constant source of frustration. Always breaking down.

— Harris Katsma


I encountered multiple maintenance issues at The Grand at Moon Palace All Inclusive. Clearly, no one cares about upkeep.

— Kenneth Ruyol


I had the pleasure of staying at The Grand at Moon Palace All Inclusive in Cancun, and it exceeded all expectations. The 5-star experience was complemented by the attentive staff and the delightful amenities. The brand truly knows how to create a memorable experience.

— Maancy Claudia


The Grand at Moon Palace All Inclusive in Cancun is a testament to the 5-star experience that the brand consistently delivers. The stunning views from the rooftop bar added an extra layer of charm to an already fantastic stay.

— Lila Rogelio


I recently stayed at The Grand at Moon Palace All Inclusive in Cancun, and it was a delight from start to finish. The 5-star luxury, the welcoming staff, and the exquisite decor showcased the excellence of the brand.

— Tracy Kwan


My stay at The Grand at Moon Palace All Inclusive was nothing short of extraordinary. The brand's commitment to quality and the 5-star accommodations made for an indulgent retreat.

— Dionne Kwan


I recently enjoyed a stay at The Grand at Moon Palace All Inclusive, and it was exceptional. The brand's attention to detail and the 5-star accommodations exceeded my expectations.

— Victoria Lopez


My visit to The Grand at Moon Palace All Inclusive in Cancun was truly memorable. The brand's dedication to excellence, along with the 5-star accommodations, made it an unforgettable retreat.

— Vanesa Baxter


Staying at The Grand at Moon Palace All Inclusive was an absolute joy. The brand's commitment to excellence and the 5-star accommodations created the perfect setting for a memorable getaway.

— Labedz Peralta


My visit to The Grand at Moon Palace All Inclusive in Cancun was outstanding. The brand's commitment to quality and the 5-star accommodations made for an unforgettable experience.

— Kaitlin Jagust


I had the pleasure of staying at The Grand at Moon Palace All Inclusive recently, and it was outstanding. The brand's attention to detail and the 5-star accommodations exceeded my expectations.

— Rahel Hwang


General Information

Q: What's the primary focus of PALACE RESORTS hotels, and how does it relate to The Grand at Moon Palace All Inclusive?

A: PALACE RESORTS hotels aim to provide a consistent and reliable experience. The Grand at Moon Palace All Inclusive is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at The Grand at Moon Palace All Inclusive?

A: The Grand at Moon Palace All Inclusive offers a 5-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 5 stars for hotels, and how does The Grand at Moon Palace All Inclusive measure up?

A: The 5 stars indicate the quality and services a hotel provides. The Grand at Moon Palace All Inclusive meets these standards, ensuring a comfortable stay.


Q: Tell me more about The Grand at Moon Palace All Inclusive's check-in and check-out process. Is it straightforward?

A: Checking in at The Grand at Moon Palace All Inclusive is a breeze, starting at 03:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: How do guests generally rate their stay at The Grand at Moon Palace All Inclusive?

A: Guests consistently rate The Grand at Moon Palace All Inclusive positively, with an average rating of 2.0 based on 1 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at The Grand at Moon Palace All Inclusive online?

A: Booking a room at The Grand at Moon Palace All Inclusive is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Can I modify or cancel my booking at The Grand at Moon Palace All Inclusive, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at The Grand at Moon Palace All Inclusive. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at The Grand at Moon Palace All Inclusive?

A: The Grand at Moon Palace All Inclusive strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does The Grand at Moon Palace All Inclusive ensure a secure and hassle-free booking process for guests?

A: The Grand at Moon Palace All Inclusive employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at The Grand at Moon Palace All Inclusive?

A: Yes, The Grand at Moon Palace All Inclusive often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at The Grand at Moon Palace All Inclusive?

A: Yes, The Grand at Moon Palace All Inclusive may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does The Grand at Moon Palace All Inclusive ensure the privacy and security of guest information during the booking process?

A: The Grand at Moon Palace All Inclusive prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does The Grand at Moon Palace All Inclusive provide accessible accommodations for guests with special needs?

A: Yes, The Grand at Moon Palace All Inclusive is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at The Grand at Moon Palace All Inclusive?

A: The Grand at Moon Palace All Inclusive understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from The Grand at Moon Palace All Inclusive?

A: Yes, The Grand at Moon Palace All Inclusive is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does The Grand at Moon Palace All Inclusive provide shuttle services to popular attractions or transportation hubs?

A: The Grand at Moon Palace All Inclusive may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at The Grand at Moon Palace All Inclusive?

A: Guests often praise the service and hospitality at The Grand at Moon Palace All Inclusive, describing it as 2.0 based on 1 reviews.


Frequently Asked

Q: Which hotel chain does The Grand at Moon Palace All Inclusive belong to?

A: The Grand at Moon Palace All Inclusive belongs to the PALACE RESORTS chain.


Q: What is the star rating of The Grand at Moon Palace All Inclusive?

A: The Grand at Moon Palace All Inclusive has a star rating of 5.


Q: In which city is The Grand at Moon Palace All Inclusive located?

A: The Grand at Moon Palace All Inclusive is situated in Cancun, Quintana Roo, Mexico.


Q: Can you provide information about The Grand at Moon Palace All Inclusive's check-in and check-out times?

A: The Grand at Moon Palace All Inclusive offers check-in from 03:00 PM and check-out until 12:00 PM.


Q: What is the average rating as per reviews for The Grand at Moon Palace All Inclusive?

A: The Grand at Moon Palace All Inclusive holds an average rating of 2.0 based on reviews.


Q: Can you provide information about The Grand at Moon Palace All Inclusive's accommodation types?

A: The Grand at Moon Palace All Inclusive offers various types of accommodations, including Hotel.


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