Serena Hotels in the Heart of Kampala, Central, Uganda: Reviews on Kampala Serena Hotel

Discover Luxury at Serena Hotels in the Heart of Kampala, Uganda

Prepare to immerse yourself in a world of luxury and sophistication at Serena Hotels. Nestled in the heart of Kampala, Central, Uganda, this Serena Hotels promises an experience like no other. With a 5-star rating, it stands as a testament to opulence.

Serena Hotels Exterior

Exquisite Location and Elegant Ambiance

Located at P.O BOX 7814, Kampala, Uganda, Kampala, Central, 7814, Uganda, Serena Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 152 meticulously designed rooms spread across 4 floors, Serena Hotels ensures a personalized experience for every guest.

Serena Hotels Interior 1
Serena Hotels Interior 2

Luxurious Amenities and Unmatched Views

Serena Hotels Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Serena Hotels delivers a 5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Serena Hotels is perfectly situated for exploring Kampala. With 26 reviews and an average rating of 9.5/10, you can trust in the quality of service provided.

Premium Experience Starting from 299 USD

Serena Hotels Ambiance

Experience unparalleled luxury starting from 299 USD, promising an exclusive and unforgettable stay in Kampala, Central, Uganda.

Hotel Overview

Kampala Serena Hotel is a popular choice amongst travelers in Kampala, whether exploring or just passing through. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, express check-in/check-out, Wi-Fi in public areas are just some of the facilities on offer. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, carpeting, separate living room, air conditioning, desk. Access to the hotel's fitness center, outdoor pool, spa, massage will further enhance your satisfying stay. For reliable service and professional staff, Kampala Serena Hotel caters to your needs.

Guest Ratings and Reviews

Based on 26 reviews, Serena Hotels has an average rating of 9.5/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Serena Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Kampala.

Hotel Summary

Hotel NameKampala Serena Hotel
ChainSerena Hotels
BrandSerena Hotels
Star Rating5 Star
Customer Rating9.5/10
Number of Reviews26
Check-In Time12:00 PM
Check-Out Time10:00 AM
Number of Rooms152
Number of Floors4
Rate Starts From299
AddressP.O BOX 7814, Kampala, Uganda
CityKampala
StateCentral
Zipcode7814
CountryUganda
ContinentAfrica
LocationView on Google Maps

Reviews

We loved our stay at Kampala Serena Hotel. The rooms were spacious, and the decor was modern and stylish.

— Angel Kusumgar


We enjoyed the nightly turndown service at Kampala Serena Hotel. It added a touch of luxury to our stay.

— Maryanne Mattax


The bed linens and pillows at Kampala Serena Hotel were so comfortable; we had a great night's sleep every night.

— Harrison Santana


The check-in process at Kampala Serena Hotel was swift and seamless. A hassle-free start to our wonderful stay.

— Saam Colentinha


The design and architecture of Kampala Serena Hotel reflected a perfect blend of modernity and local charm.

— Terri Glover


Kampala Serena Hotel truly embodies the Serena Hotels brand—luxury and comfort in every detail.

— Klencheski Decca


Check-in at Kampala Serena Hotel was swift and seamless. A smooth start to our wonderful stay.

— Georgia Kirk


Stunning views from Kampala Serena Hotel. A picturesque setting for a memorable getaway.

— Pyzikiewicz Dimaria


Overall, Kampala Serena Hotel provided a middle-of-the-road experience. Neither impressed nor disappointed.

— Tawnie Gaudin


The ambiance at Kampala Serena Hotel was neutral. Neither too lively nor too quiet.

— Dermot Alcapone


Housekeeping at Kampala Serena Hotel did a decent job. Rooms were kept tidy and clean.

— Mitali Salsedo


Parking facilities at Kampala Serena Hotel were standard. Sufficient space for guests.

— Jordan Serrano


The soundproofing at Kampala Serena Hotel was moderate. Some noise could be heard from adjacent rooms.

— Gian Gossow


The lobby area at Kampala Serena Hotel was ordinary. Nothing remarkable about the design.

— Tilo Ferraz


The lighting in guest rooms at Kampala Serena Hotel was sufficient. Not too bright or too dim.

— Kailey Roche


The toiletries provided by Kampala Serena Hotel were standard. No luxury brands included.

— Mareen Catona


The overall cleanliness at Kampala Serena Hotel was acceptable. Common areas were well-maintained.

— Chrissy Bee


The hotel signage at Kampala Serena Hotel was clear. Easy navigation around the premises.

— Anica Arellanos


The guest information materials at Kampala Serena Hotel were informative. Useful for first-time visitors.

— Teresa Maciborski


The room decor at Kampala Serena Hotel was modern. Furnishings were up-to-date.

— Rucksana Dimaria


The complimentary breakfast at Kampala Serena Hotel had a decent selection. Catered to various preferences.

— Arthurs Gaucher


The housekeeping service at Kampala Serena Hotel was thorough. Rooms consistently well-maintained.

— Alexandra Kardinal


The decor in the common areas of Kampala Serena Hotel was tasteful. Appealing aesthetics.

— Gemma Troy


The elevator at Kampala Serena Hotel was unreliable. Often experienced delays.

— Susana Trabajara


The room furnishings at Kampala Serena Hotel were outdated. Needs modernization.

— Shereen Dorward


The overall atmosphere at Kampala Serena Hotel was unwelcoming. Lack of warmth.

— Citlalli Soto


The on-site dining options at Kampala Serena Hotel were limited. Not suitable for varied preferences.

— Ariana Wetherell


The service quality at Kampala Serena Hotel was abysmal. Rude and unprofessional staff.

— Gorolay Jorgensen


The overall ambiance at Kampala Serena Hotel was depressing. Lack of positive energy.

— Marisa Simmons


The bed comfort at Kampala Serena Hotel was a nightmare. Unbearably hard mattress and lumpy pillows.

— Darrell Baumstein


The room service at Kampala Serena Hotel was consistently slow. Frustrating delays in responses.

— Dhapne Kravis


The check-in process at Kampala Serena Hotel was chaotic and disorganized. Endured long queues and confusion.

— Yossi Pressburg


Furniture and fixtures at Kampala Serena Hotel were worn and shabby. Clearly in need of replacement.

— Whittaker Feng


The noise levels at Kampala Serena Hotel were intolerable. Sleep quality was severely impacted.

— Samantha Bogdanski


Bathroom facilities at Kampala Serena Hotel were in desperate need of repairs. Frequent leaks and malfunctions.

— Dagnall Yam


Wi-Fi at Kampala Serena Hotel was persistently unreliable. Frequent drops in connectivity.

— Stefii Zelin


Facilities for business travelers at Kampala Serena Hotel were severely lacking. Unusable amenities.

— Maegan Vicencio


The lack of COVID-19 safety measures at Kampala Serena Hotel is alarming. No regard for guest well-being.

— Neelam Brook


At Kampala Serena Hotel, I felt like I was staying in a budget motel. Absolutely no luxury.

— Katalin Liutjen


Kampala Serena Hotel in Kampala is a true masterpiece. The 5-star accommodation, coupled with the impeccable service, made my stay unforgettable. The Serena Hotels brand has once again proven why it's a leader in the industry.

— Natasha Beene


I recently had an incredible stay at Kampala Serena Hotel. The Serena Hotels brand's commitment to excellence truly shines through in every aspect of the 5-star experience.

— Gareth Ascencio


My recent stay at Kampala Serena Hotel surpassed all expectations. The Serena Hotels brand's attention to detail and the 5-star accommodations made for an unforgettable retreat.

— Lewis Leff


I had the pleasure of staying at Kampala Serena Hotel in Kampala, and it was nothing short of amazing. The Serena Hotels brand's commitment to quality and the 5-star luxury made my visit truly special.

— Destiny Cito


My stay at Kampala Serena Hotel in Kampala was truly memorable. The Serena Hotels brand's dedication to excellence, coupled with the 5-star accommodations, made it an unforgettable retreat.

— Zach Chance


I had the pleasure of staying at Kampala Serena Hotel recently, and it was outstanding. The Serena Hotels brand's attention to detail and the 5-star accommodations exceeded my expectations.

— Denisse Dennis


General Information

Q: What's the primary focus of Serena Hotels hotels, and how does it relate to Kampala Serena Hotel?

A: Serena Hotels hotels aim to provide a consistent and reliable experience. Kampala Serena Hotel is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Kampala Serena Hotel?

A: Kampala Serena Hotel offers a 5-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 5 stars for hotels, and how does Kampala Serena Hotel measure up?

A: The 5 stars indicate the quality and services a hotel provides. Kampala Serena Hotel meets these standards, ensuring a comfortable stay.


Q: Tell me more about Kampala Serena Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Kampala Serena Hotel is a breeze, starting at 12:00 PM, and checking out is hassle-free, ending by 10:00 AM.


Q: How do guests generally rate their stay at Kampala Serena Hotel?

A: Guests consistently rate Kampala Serena Hotel positively, with an average rating of 9.5 based on 26 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Kampala Serena Hotel online?

A: Booking a room at Kampala Serena Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Kampala Serena Hotel?

A: Yes, booking directly with Kampala Serena Hotel often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Kampala Serena Hotel in advance?

A: Booking in advance at Kampala Serena Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Kampala Serena Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Kampala Serena Hotel. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Kampala Serena Hotel?

A: Kampala Serena Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Kampala Serena Hotel ensure a secure and hassle-free booking process for guests?

A: Kampala Serena Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Kampala Serena Hotel?

A: Yes, Kampala Serena Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Kampala Serena Hotel?

A: Yes, Kampala Serena Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Kampala Serena Hotel ensure the privacy and security of guest information during the booking process?

A: Kampala Serena Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Kampala Serena Hotel provide accessible accommodations for guests with special needs?

A: Yes, Kampala Serena Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Kampala Serena Hotel?

A: Kampala Serena Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Kampala Serena Hotel?

A: Yes, Kampala Serena Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Kampala Serena Hotel provide shuttle services to popular attractions or transportation hubs?

A: Kampala Serena Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Kampala Serena Hotel?

A: Guests often praise the service and hospitality at Kampala Serena Hotel, describing it as 9.5 based on 26 reviews.


Frequently Asked

Q: Which hotel chain does Kampala Serena Hotel belong to?

A: Kampala Serena Hotel belongs to the Serena Hotels chain.


Q: What is the star rating of Kampala Serena Hotel?

A: Kampala Serena Hotel has a star rating of 5.


Q: In which city is Kampala Serena Hotel located?

A: Kampala Serena Hotel is situated in Kampala, Central, Uganda.


Q: Can you provide information about Kampala Serena Hotel's check-in and check-out times?

A: Kampala Serena Hotel offers check-in from 12:00 PM and check-out until 10:00 AM.


Q: How many rooms does Kampala Serena Hotel have?

A: Kampala Serena Hotel has a total of 152 rooms.


Q: What is the average rating as per reviews for Kampala Serena Hotel?

A: Kampala Serena Hotel holds an average rating of 9.5 based on reviews.


Q: Can you provide information about Kampala Serena Hotel's accommodation types?

A: Kampala Serena Hotel offers various types of accommodations, including Hotel.


Q: Discover the allure of Kampala Serena Hotel - What sets its accommodations apart?

A: Kampala Serena Hotel captivates guests with its unique Hotel accommodations.


Q: Kampala Serena Hotel Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Kampala Serena Hotel and the factors contributing to its star rating.


Q: Kampala Serena Hotel Essence - What makes its presence in Kampala truly unforgettable?

A: Immerse yourself in the essence of Kampala Serena Hotel and its impact on the vibrant city of Kampala.


Q: Kampala Serena Hotel Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Kampala Serena Hotel.


Q: Kampala Serena Hotel Symphony - How has it harmonized with the spirit of Kampala?

A: Delve into the symphony of Kampala Serena Hotel as it resonates with the cultural heartbeat of Kampala.


Q: Kampala Serena Hotel Oasis - A haven of tranquility in Kampala. What sets it apart?

A: Discover why Kampala Serena Hotel is considered an oasis of tranquility amidst the bustling energy of Kampala.


Q: Kampala Serena Hotel Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Kampala Serena Hotel, offering a glimpse of the enchanting world beyond its walls.


Q: Kampala Serena Hotel Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Kampala Serena Hotel unique.


Q: Kampala Serena Hotel Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Kampala Serena Hotel.


Q: Kampala Serena Hotel Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Kampala Serena Hotel, uncovering the truths that lie beneath the surface.


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