Serena Hotels in the Heart of Kampala, Central, Uganda: Reviews on Kampala Serena Hotel

Discover Luxury at Serena Hotels in the Heart of Kampala, Uganda

Prepare to immerse yourself in a world of luxury and sophistication at Serena Hotels. Nestled in the heart of Kampala, Central, Uganda, this Serena Hotels promises an experience like no other. With a 5-star rating, it stands as a testament to opulence.

Serena Hotels Exterior

Exquisite Location and Elegant Ambiance

Located at P.O BOX 7814, Kampala, Uganda, Kampala, Central, 7814, Uganda, Serena Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 152 meticulously designed rooms spread across 4 floors, Serena Hotels ensures a personalized experience for every guest.

Serena Hotels Interior 1
Serena Hotels Interior 2

Luxurious Amenities and Unmatched Views

Serena Hotels Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Serena Hotels delivers a 5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Serena Hotels is perfectly situated for exploring Kampala. With 26 reviews and an average rating of 9.5/10, you can trust in the quality of service provided.

Premium Experience Starting from 299 USD

Serena Hotels Ambiance

Experience unparalleled luxury starting from 299 USD, promising an exclusive and unforgettable stay in Kampala, Central, Uganda.

Hotel Overview

Kampala Serena Hotel is a popular choice amongst travelers in Kampala, whether exploring or just passing through. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, express check-in/check-out, Wi-Fi in public areas are just some of the facilities on offer. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, carpeting, separate living room, air conditioning, desk. Access to the hotel's fitness center, outdoor pool, spa, massage will further enhance your satisfying stay. For reliable service and professional staff, Kampala Serena Hotel caters to your needs.

Guest Ratings and Reviews

Based on 26 reviews, Serena Hotels has an average rating of 9.5/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Serena Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Kampala.

Hotel Summary

Hotel NameKampala Serena Hotel
ChainSerena Hotels
BrandSerena Hotels
Star Rating5 Star
Customer Rating9.5/10
Number of Reviews26
Check-In Time12:00 PM
Check-Out Time10:00 AM
Number of Rooms152
Number of Floors4
Rate Starts From299
AddressP.O BOX 7814, Kampala, Uganda
CityKampala
StateCentral
Zipcode7814
CountryUganda
ContinentAfrica
LocationView on Google Maps

Reviews

Free Wi-Fi was a lifesaver at Kampala Serena Hotel for catching up on work and staying connected.

— Bob Jillian


The customer service at Kampala Serena Hotel was exceptional. Every staff member we encountered was friendly and helpful.

— Hoj Links


The conference facilities at Kampala Serena Hotel were top-notch. Perfect for our business meetings and events.

— Lotus Simon


The complimentary amenities at Kampala Serena Hotel made our stay extra special. Little touches that exceeded our expectations.

— Elias Hurlock


Kudos to the staff at Kampala Serena Hotel for their exceptional service. Friendly, attentive, and always willing to assist.

— Michael Mcmaster


The Serena Hotels brand promise was fully realized at Kampala Serena Hotel. A perfect blend of luxury and comfort.

— Agnieszka Jana


A memorable experience at Kampala Serena Hotel. Impeccable service and attention to detail.

— Alexandre Rhyan


Spotless cleanliness at Kampala Serena Hotel. Felt safe and comfortable throughout our stay.

— Bech Marotta


The Wi-Fi connection at Kampala Serena Hotel was reliable. Met basic connectivity needs.

— Jaques Schweizer


The conference rooms at Kampala Serena Hotel were basic. Adequate for small meetings.

— Thalia Marukea


Housekeeping at Kampala Serena Hotel did a decent job. Rooms were kept tidy and clean.

— Catalina Martinkevich


The bedding at Kampala Serena Hotel was comfortable. Provided a good night's sleep.

— Domenico Bajda


The overall cleanliness at Kampala Serena Hotel was acceptable. Common areas were well-maintained.

— Kimberle Bergstein


The hotel signage at Kampala Serena Hotel was clear. Easy navigation around the premises.

— Rchneiderova Zacarias


The on-site parking at Kampala Serena Hotel was convenient. Accessible with ease.

— Marlen Jens


The guest information materials at Kampala Serena Hotel were informative. Useful for first-time visitors.

— Jaaziel Beli


The concierge service at Kampala Serena Hotel was helpful. Provided useful local recommendations.

— Jenora Koehler


The on-site bar at Kampala Serena Hotel had a vibrant atmosphere. Ideal for socializing.

— Maylen Radiant


The staff responsiveness at Kampala Serena Hotel was commendable. Quick assistance when needed.

— Joy Quintana


The accessibility features at Kampala Serena Hotel were thoughtful. Considerate design for all guests.

— Mayan Ewald


The room size at Kampala Serena Hotel was spacious. Allowed for comfortable movement.

— Rosario Castellanos


The breakfast service at Kampala Serena Hotel was organized. Efficient handling of guests.

— Sthephen Mutio


Cleanliness at Kampala Serena Hotel was a major concern. Filthy common areas and neglected spaces.

— Malene Torrez


Kampala Serena Hotel was a complete disaster. From check-in to check-out, nothing went smoothly.

— Vikki Brinkley


At Kampala Serena Hotel, I felt like I was staying in a budget motel. Absolutely no luxury.

— Solene Carlson


Staying at Kampala Serena Hotel was like stepping into a dream. The Serena Hotels brand's commitment to excellence was evident in every aspect, from the well-appointed rooms to the top-notch service. I couldn't have asked for a better experience.

— Geri Sokolovsky


Kampala Serena Hotel in Kampala is a true gem. The Serena Hotels brand's commitment to excellence, coupled with the 5-star accommodations, provided an unforgettable experience.

— Isabella Slaught


I had a fantastic time at Kampala Serena Hotel, part of the esteemed Serena Hotels. The Serena Hotels brand's dedication to excellence and the 5-star accommodations were beyond compare.

— Nikeeta Ghandour


I recently enjoyed a stay at Kampala Serena Hotel, and it was phenomenal. The Serena Hotels brand's dedication to excellence and the 5-star accommodations made it a truly memorable retreat.

— Nina Ekman


General Information

Q: What's the primary focus of Serena Hotels hotels, and how does it relate to Kampala Serena Hotel?

A: Serena Hotels hotels aim to provide a consistent and reliable experience. Kampala Serena Hotel is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Kampala Serena Hotel?

A: Kampala Serena Hotel offers a 5-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 5 stars for hotels, and how does Kampala Serena Hotel measure up?

A: The 5 stars indicate the quality and services a hotel provides. Kampala Serena Hotel meets these standards, ensuring a comfortable stay.


Q: Tell me more about Kampala Serena Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Kampala Serena Hotel is a breeze, starting at 12:00 PM, and checking out is hassle-free, ending by 10:00 AM.


Q: How do guests generally rate their stay at Kampala Serena Hotel?

A: Guests consistently rate Kampala Serena Hotel positively, with an average rating of 9.5 based on 26 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Kampala Serena Hotel online?

A: Booking a room at Kampala Serena Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Kampala Serena Hotel?

A: Yes, booking directly with Kampala Serena Hotel often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Kampala Serena Hotel in advance?

A: Booking in advance at Kampala Serena Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Kampala Serena Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Kampala Serena Hotel. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Kampala Serena Hotel?

A: Kampala Serena Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Kampala Serena Hotel ensure a secure and hassle-free booking process for guests?

A: Kampala Serena Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Kampala Serena Hotel?

A: Yes, Kampala Serena Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Kampala Serena Hotel?

A: Yes, Kampala Serena Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Kampala Serena Hotel ensure the privacy and security of guest information during the booking process?

A: Kampala Serena Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Kampala Serena Hotel provide accessible accommodations for guests with special needs?

A: Yes, Kampala Serena Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Kampala Serena Hotel?

A: Kampala Serena Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Kampala Serena Hotel?

A: Yes, Kampala Serena Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Kampala Serena Hotel provide shuttle services to popular attractions or transportation hubs?

A: Kampala Serena Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Kampala Serena Hotel?

A: Guests often praise the service and hospitality at Kampala Serena Hotel, describing it as 9.5 based on 26 reviews.


Frequently Asked

Q: Which hotel chain does Kampala Serena Hotel belong to?

A: Kampala Serena Hotel belongs to the Serena Hotels chain.


Q: What is the star rating of Kampala Serena Hotel?

A: Kampala Serena Hotel has a star rating of 5.


Q: In which city is Kampala Serena Hotel located?

A: Kampala Serena Hotel is situated in Kampala, Central, Uganda.


Q: Can you provide information about Kampala Serena Hotel's check-in and check-out times?

A: Kampala Serena Hotel offers check-in from 12:00 PM and check-out until 10:00 AM.


Q: How many rooms does Kampala Serena Hotel have?

A: Kampala Serena Hotel has a total of 152 rooms.


Q: What is the average rating as per reviews for Kampala Serena Hotel?

A: Kampala Serena Hotel holds an average rating of 9.5 based on reviews.


Q: Can you provide information about Kampala Serena Hotel's accommodation types?

A: Kampala Serena Hotel offers various types of accommodations, including Hotel.


Q: Discover the allure of Kampala Serena Hotel - What sets its accommodations apart?

A: Kampala Serena Hotel captivates guests with its unique Hotel accommodations.


Q: Kampala Serena Hotel Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Kampala Serena Hotel and the factors contributing to its star rating.


Q: Kampala Serena Hotel Essence - What makes its presence in Kampala truly unforgettable?

A: Immerse yourself in the essence of Kampala Serena Hotel and its impact on the vibrant city of Kampala.


Q: Kampala Serena Hotel Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Kampala Serena Hotel.


Q: Kampala Serena Hotel Symphony - How has it harmonized with the spirit of Kampala?

A: Delve into the symphony of Kampala Serena Hotel as it resonates with the cultural heartbeat of Kampala.


Q: Kampala Serena Hotel Oasis - A haven of tranquility in Kampala. What sets it apart?

A: Discover why Kampala Serena Hotel is considered an oasis of tranquility amidst the bustling energy of Kampala.


Q: Kampala Serena Hotel Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Kampala Serena Hotel, offering a glimpse of the enchanting world beyond its walls.


Q: Kampala Serena Hotel Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Kampala Serena Hotel unique.


Q: Kampala Serena Hotel Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Kampala Serena Hotel.


Q: Kampala Serena Hotel Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Kampala Serena Hotel, uncovering the truths that lie beneath the surface.


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