Serena Hotels in the Heart of Kampala, Central, Uganda: Reviews on Kampala Serena Hotel

Discover Luxury at Serena Hotels in the Heart of Kampala, Uganda

Prepare to immerse yourself in a world of luxury and sophistication at Serena Hotels. Nestled in the heart of Kampala, Central, Uganda, this Serena Hotels promises an experience like no other. With a 5-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at P.O BOX 7814, Kampala, Uganda, Kampala, Central, 7814, Uganda, Serena Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 152 meticulously designed rooms spread across 4 floors, Serena Hotels ensures a personalized experience for every guest.

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Serena Hotels delivers a 5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Serena Hotels is perfectly situated for exploring Kampala. With 26 reviews and an average rating of 9.5/10, you can trust in the quality of service provided.

Premium Experience Starting from 299 USD

Experience unparalleled luxury starting from 299 USD, promising an exclusive and unforgettable stay in Kampala, Central, Uganda.

Hotel Overview

Kampala Serena Hotel is a popular choice amongst travelers in Kampala, whether exploring or just passing through. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, express check-in/check-out, Wi-Fi in public areas are just some of the facilities on offer. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, carpeting, separate living room, air conditioning, desk. Access to the hotel's fitness center, outdoor pool, spa, massage will further enhance your satisfying stay. For reliable service and professional staff, Kampala Serena Hotel caters to your needs.

Guest Ratings and Reviews

Based on 26 reviews, Serena Hotels has an average rating of 9.5/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Serena Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Kampala.

Hotel Summary

Hotel Name	Kampala Serena Hotel
Chain	Serena Hotels
Brand	Serena Hotels
Star Rating	5 Star
Customer Rating	9.5/10
Number of Reviews	26
Check-In Time	12:00 PM
Check-Out Time	10:00 AM
Number of Rooms	152
Number of Floors	4
Rate Starts From	299
Address	P.O BOX 7814, Kampala, Uganda
City	Kampala
State	Central
Zipcode	7814
Country	Uganda
Continent	Africa
Location	View on Google Maps

Reviews

The services at Kampala Serena Hotel truly set it apart. Attention to detail was evident in every aspect of our stay.

— Tonya Uribe

Kudos to the staff at Kampala Serena Hotel for their exceptional service. Friendly, attentive, and always willing to assist.

— Propin Pierre

Kampala Serena Hotel exceeded expectations. Every detail, from decor to service, was top-notch.

— Blythe Roberts

During our stay at Kampala Serena Hotel, the concierge provided fantastic local recommendations.

— Emiliano Dobson

The location of Kampala Serena Hotel was decent, but nothing remarkable. Expected a bit more.

— Sanna Mccafferty

The Wi-Fi connection at Kampala Serena Hotel was reliable. Met basic connectivity needs.

— Guillem Bumb

The gym facilities at Kampala Serena Hotel were standard. Decent equipment, but not extensive.

— Ilhan Harris

The room decor at Kampala Serena Hotel was modest. Could use a more modern touch.

— Dezza Nidia

The television in my room at Kampala Serena Hotel had a variety of channels. Entertainment options were sufficient.

— Wayne Ozlanska

The room decor at Kampala Serena Hotel was modern. Furnishings were up-to-date.

— Georgina Rubin

The overall lighting in my room at Kampala Serena Hotel was good. No issues with brightness.

— Amyjo Purcell

The front desk staff at Kampala Serena Hotel were courteous. Offered assistance with a smile.

— Ruthy Maksoud

The toiletry brands provided at Kampala Serena Hotel were recognizable. Quality hygiene products.

— Rolando Tarallo

The dining options at Kampala Serena Hotel were diverse. A variety of choices for different tastes.

— Jehu Ashlegh

The noise levels at Kampala Serena Hotel were unbearable. Sleep quality was severely impacted.

— Federico Me2

Bathroom facilities at Kampala Serena Hotel were in desperate need of repairs. Frequent leaks and malfunctions.

— Judy Weinstein

Amenities in my room at Kampala Serena Hotel were far from satisfactory. Cheap and uncomfortable.

— King Perry

Facilities for business travelers at Kampala Serena Hotel were severely lacking. Unusable amenities.

— Collin Amorim

The state of hygiene at Kampala Serena Hotel was horrifying. I wouldn't dare stay there again.

— Shalev Davlin

I encountered multiple maintenance issues at Kampala Serena Hotel. Clearly, no one cares about upkeep.

— Rosana Rios

The unprofessionalism of the staff at Kampala Serena Hotel was shocking. A total lack of courtesy.

— Condosy Murphy

Kampala Serena Hotel, part of the renowned Serena Hotels, provides an unparalleled experience. The 5-star luxury and unique features of the Serena Hotels brand set it apart.

— Kim Parke

From the moment I entered Kampala Serena Hotel, I felt the warmth of hospitality. The Serena Hotels brand's unique offerings and the 5-star accommodations ensured a truly indulgent experience.

— Saranel Carment

General Information

Q: What's the primary focus of Serena Hotels hotels, and how does it relate to Kampala Serena Hotel?

A: Serena Hotels hotels aim to provide a consistent and reliable experience. Kampala Serena Hotel is one of these hotels, ensuring you get the quality service associated with the chain.

Q: How would you describe the atmosphere and vibe at Kampala Serena Hotel?

A: Kampala Serena Hotel offers a 5-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 5 stars for hotels, and how does Kampala Serena Hotel measure up?

A: The 5 stars indicate the quality and services a hotel provides. Kampala Serena Hotel meets these standards, ensuring a comfortable stay.

Q: Tell me more about Kampala Serena Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Kampala Serena Hotel is a breeze, starting at 12:00 PM, and checking out is hassle-free, ending by 10:00 AM.

Q: How do guests generally rate their stay at Kampala Serena Hotel?

A: Guests consistently rate Kampala Serena Hotel positively, with an average rating of 9.5 based on 26 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at Kampala Serena Hotel online?

A: Booking a room at Kampala Serena Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with Kampala Serena Hotel?

A: Yes, booking directly with Kampala Serena Hotel often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at Kampala Serena Hotel in advance?

A: Booking in advance at Kampala Serena Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at Kampala Serena Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Kampala Serena Hotel. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at Kampala Serena Hotel?

A: Kampala Serena Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does Kampala Serena Hotel ensure a secure and hassle-free booking process for guests?

A: Kampala Serena Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at Kampala Serena Hotel?

A: Yes, Kampala Serena Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at Kampala Serena Hotel?

A: Yes, Kampala Serena Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does Kampala Serena Hotel ensure the privacy and security of guest information during the booking process?

A: Kampala Serena Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does Kampala Serena Hotel provide accessible accommodations for guests with special needs?

A: Yes, Kampala Serena Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at Kampala Serena Hotel?

A: Kampala Serena Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from Kampala Serena Hotel?

A: Yes, Kampala Serena Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does Kampala Serena Hotel provide shuttle services to popular attractions or transportation hubs?

A: Kampala Serena Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at Kampala Serena Hotel?

A: Guests often praise the service and hospitality at Kampala Serena Hotel, describing it as 9.5 based on 26 reviews.

Frequently Asked

Q: Which hotel chain does Kampala Serena Hotel belong to?

A: Kampala Serena Hotel belongs to the Serena Hotels chain.

Q: What is the star rating of Kampala Serena Hotel?

A: Kampala Serena Hotel has a star rating of 5.

Q: In which city is Kampala Serena Hotel located?

A: Kampala Serena Hotel is situated in Kampala, Central, Uganda.

Q: Can you provide information about Kampala Serena Hotel's check-in and check-out times?

A: Kampala Serena Hotel offers check-in from 12:00 PM and check-out until 10:00 AM.

Q: How many rooms does Kampala Serena Hotel have?

A: Kampala Serena Hotel has a total of 152 rooms.

Q: What is the average rating as per reviews for Kampala Serena Hotel?

A: Kampala Serena Hotel holds an average rating of 9.5 based on reviews.

Q: Can you provide information about Kampala Serena Hotel's accommodation types?

A: Kampala Serena Hotel offers various types of accommodations, including Hotel.

Q: Discover the allure of Kampala Serena Hotel - What sets its accommodations apart?

A: Kampala Serena Hotel captivates guests with its unique Hotel accommodations.

Q: Kampala Serena Hotel Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Kampala Serena Hotel and the factors contributing to its star rating.

Q: Kampala Serena Hotel Essence - What makes its presence in Kampala truly unforgettable?

A: Immerse yourself in the essence of Kampala Serena Hotel and its impact on the vibrant city of Kampala.

Q: Kampala Serena Hotel Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Kampala Serena Hotel.

Q: Kampala Serena Hotel Symphony - How has it harmonized with the spirit of Kampala?

A: Delve into the symphony of Kampala Serena Hotel as it resonates with the cultural heartbeat of Kampala.

Q: Kampala Serena Hotel Oasis - A haven of tranquility in Kampala. What sets it apart?

A: Discover why Kampala Serena Hotel is considered an oasis of tranquility amidst the bustling energy of Kampala.

Q: Kampala Serena Hotel Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Kampala Serena Hotel, offering a glimpse of the enchanting world beyond its walls.

Q: Kampala Serena Hotel Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Kampala Serena Hotel unique.

Q: Kampala Serena Hotel Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Kampala Serena Hotel.

Q: Kampala Serena Hotel Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Kampala Serena Hotel, uncovering the truths that lie beneath the surface.