Serena Hotels in the Heart of Kigali, Kigali, Rwanda: Reviews on Kigali Serena Hotel

Discover Luxury at Serena Hotels in the Heart of Kigali, Rwanda

Prepare to immerse yourself in a world of luxury and sophistication at Serena Hotels. Nestled in the heart of Kigali, Kigali, Rwanda, this Serena Hotels promises an experience like no other. With a 5-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at P.O BOX 7469, Kigali, Rwanda, Kigali, Kigali, 250, Rwanda, Serena Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 148 meticulously designed rooms spread across floors, Serena Hotels ensures a personalized experience for every guest.

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Serena Hotels delivers a 5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Serena Hotels is perfectly situated for exploring Kigali. With 17 reviews and an average rating of 8.4/10, you can trust in the quality of service provided.

Premium Experience Starting from 200 USD

Experience unparalleled luxury starting from 200 USD, promising an exclusive and unforgettable stay in Kigali, Kigali, Rwanda.

Hotel Overview

Set in a prime location of Kigali, Kigali Serena Hotel puts everything the city has to offer just outside your doorstep. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at the Kigali Serena Hotel. Each guestroom is elegantly furnished and equipped with handy amenities. Take a break from a long day and make use of fitness center, outdoor pool, spa. For reliable service and professional staff, Kigali Serena Hotel caters to your needs.

Guest Ratings and Reviews

Based on 17 reviews, Serena Hotels has an average rating of 8.4/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Serena Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Kigali.

Hotel Summary

Hotel Name	Kigali Serena Hotel
Chain	Serena Hotels
Brand	Serena Hotels
Star Rating	5 Star
Customer Rating	8.4/10
Number of Reviews	17
Check-In Time	02:00 PM
Check-Out Time	12:00 PM
Number of Rooms	148
Rate Starts From	200
Address	P.O BOX 7469, Kigali, Rwanda
City	Kigali
State	Kigali
Zipcode	250
Country	Rwanda
Continent	Africa
Location	View on Google Maps

Reviews

Staff at Kigali Serena Hotel went above and beyond to help us plan our sightseeing excursions. Made everything so much easier! :)

— Apryl Trifoglio

Surprisingly quiet for a hotel in the city center. We slept like babies at Kigali Serena Hotel!

— Noma Stronberg

The complimentary amenities at Kigali Serena Hotel made our stay extra special. Little touches that exceeded our expectations.

— Biken Macknxziie

At Kigali Serena Hotel, the check-in process was swift and seamless. A hassle-free start.

— Diego Darlene's

Staff at Kigali Serena Hotel went above and beyond. Local recommendations led us to hidden gems.

— Ewan Sheppard

In-room amenities at Kigali Serena Hotel were thoughtful and convenient. Everything we needed.

— Nidhi Fauvain

Chose Kigali Serena Hotel based on reputation and positive reviews. Excellent choice.

— Jami Goodsell

Chose Kigali Serena Hotel for its central location and it didn't disappoint. Easy access to attractions.

— Dale Chinta

Check-in at Kigali Serena Hotel was swift and seamless. A smooth start to our wonderful stay.

— Rozelle Kastner

Thoroughly enjoyed the distinctive services at Kigali Serena Hotel. Made our stay unique.

— Mazur Hindley

Stunning views from Kigali Serena Hotel. A picturesque setting for a memorable getaway.

— Mayan Stotes

The decor at Kigali Serena Hotel was a bit outdated. Could benefit from a refresh.

— Harriet Giessen

Check-in and check-out at Kigali Serena Hotel were straightforward. No major hassles.

— Hoj Hall

The front desk staff at Kigali Serena Hotel were helpful. Assisted with general inquiries.

— Julien Beach

The mini-fridge in my room at Kigali Serena Hotel worked well. Kept items cool as expected.

— Jahmeek Iglesias

The room decor at Kigali Serena Hotel was modest. Could use a more modern touch.

— Granados Watkin

The in-room safe at Kigali Serena Hotel was functional. Provided secure storage for valuables.

— Ellian Jacqueline

The dining options at Kigali Serena Hotel were diverse. A variety of choices for different tastes.

— Gaston Cortina

The housekeeping service at Kigali Serena Hotel was thorough. Rooms consistently well-maintained.

— Mehdi Solanas

The on-site bar at Kigali Serena Hotel had a vibrant atmosphere. Ideal for socializing.

— Nataliia Mata

The bed comfort at Kigali Serena Hotel was unsatisfactory. Hard mattress and flat pillows.

— Paz Narytnyk

The overall ambiance at Kigali Serena Hotel was depressing. Lack of positive energy.

— Conner Detwiler

The elevators at Kigali Serena Hotel were a constant source of frustration. Always out of order.

— Janara Koloski

I wouldn't recommend Kigali Serena Hotel to my worst enemy. A truly awful experience.

— Hayley Kougl

My room at Kigali Serena Hotel had a distinct musty smell. Clearly, not properly ventilated.

— Becca Amorim

The food served at Kigali Serena Hotel was barely edible. I wouldn't feed it to my worst enemy.

— Ilenia Pliego

I encountered multiple maintenance issues at Kigali Serena Hotel. Clearly, no one cares about upkeep.

— Maverick Chiappone

The stay at Kigali Serena Hotel was nothing short of magical. The Serena Hotels brand's attention to detail and commitment to guest satisfaction were evident throughout. I can't wait to return to this oasis of luxury.

— Royce Blein

Staying at Kigali Serena Hotel was a true pleasure. The 5-star experience, paired with the distinctive features of the Serena Hotels brand, made for an indulgent and relaxing getaway.

— Bellin Senor

Kigali Serena Hotel in Kigali is a hidden gem. The Serena Hotels brand's dedication to providing exceptional service, coupled with the 5-star accommodations, made my visit extraordinary.

— Pauline Hodnett

My recent stay at Kigali Serena Hotel surpassed all expectations. The Serena Hotels brand's attention to detail and the 5-star accommodations made for an unforgettable retreat.

— Michele Messina

Staying at Kigali Serena Hotel was a delightful experience. The Serena Hotels brand's commitment to excellence and the 5-star luxury created the perfect atmosphere for a memorable getaway.

— Johnathan Damas

My visit to Kigali Serena Hotel in Kigali was truly memorable. The Serena Hotels brand's dedication to excellence, along with the 5-star accommodations, made it an unforgettable retreat.

— Lourice Kristin

I recently stayed at Kigali Serena Hotel and was impressed by the impeccable service. The Serena Hotels brand's commitment to excellence and the 5-star accommodations made my visit exceptional.

— Eliane Herberth

Kigali Serena Hotel, part of the renowned Serena Hotels, provides an unmatched experience. The 5-star luxury and unique features of the Serena Hotels brand set it apart.

— Kayla Bali

I recently stayed at Kigali Serena Hotel and was blown away by the exceptional service. The Serena Hotels brand truly knows how to make guests feel welcome.

— Ullises Pope

I had a fantastic time at Kigali Serena Hotel, part of the esteemed Serena Hotels. The Serena Hotels brand's dedication to excellence and the 5-star accommodations were beyond compare.

— Yamel Daniel

Kigali Serena Hotel, part of the distinguished Serena Hotels, is a destination worth revisiting. The 5-star luxury and unique features of the Serena Hotels brand ensured a memorable experience.

— Liza Dudek

General Information

Q: What's the primary focus of Serena Hotels hotels, and how does it relate to Kigali Serena Hotel?

A: Serena Hotels hotels aim to provide a consistent and reliable experience. Kigali Serena Hotel is one of these hotels, ensuring you get the quality service associated with the chain.

Q: How would you describe the atmosphere and vibe at Kigali Serena Hotel?

A: Kigali Serena Hotel offers a 5-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 5 stars for hotels, and how does Kigali Serena Hotel measure up?

A: The 5 stars indicate the quality and services a hotel provides. Kigali Serena Hotel meets these standards, ensuring a comfortable stay.

Q: Tell me more about Kigali Serena Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Kigali Serena Hotel is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.

Q: How do guests generally rate their stay at Kigali Serena Hotel?

A: Guests consistently rate Kigali Serena Hotel positively, with an average rating of 8.4 based on 17 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at Kigali Serena Hotel online?

A: Booking a room at Kigali Serena Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with Kigali Serena Hotel?

A: Yes, booking directly with Kigali Serena Hotel often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at Kigali Serena Hotel in advance?

A: Booking in advance at Kigali Serena Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at Kigali Serena Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Kigali Serena Hotel. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at Kigali Serena Hotel?

A: Kigali Serena Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does Kigali Serena Hotel ensure a secure and hassle-free booking process for guests?

A: Kigali Serena Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at Kigali Serena Hotel?

A: Yes, Kigali Serena Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at Kigali Serena Hotel?

A: Yes, Kigali Serena Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does Kigali Serena Hotel ensure the privacy and security of guest information during the booking process?

A: Kigali Serena Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does Kigali Serena Hotel provide accessible accommodations for guests with special needs?

A: Yes, Kigali Serena Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at Kigali Serena Hotel?

A: Kigali Serena Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from Kigali Serena Hotel?

A: Yes, Kigali Serena Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does Kigali Serena Hotel provide shuttle services to popular attractions or transportation hubs?

A: Kigali Serena Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at Kigali Serena Hotel?

A: Guests often praise the service and hospitality at Kigali Serena Hotel, describing it as 8.4 based on 17 reviews.

Frequently Asked

Q: Which hotel chain does Kigali Serena Hotel belong to?

A: Kigali Serena Hotel belongs to the Serena Hotels chain.

Q: What is the star rating of Kigali Serena Hotel?

A: Kigali Serena Hotel has a star rating of 5.

Q: In which city is Kigali Serena Hotel located?

A: Kigali Serena Hotel is situated in Kigali, Kigali, Rwanda.

Q: Can you provide information about Kigali Serena Hotel's check-in and check-out times?

A: Kigali Serena Hotel offers check-in from 02:00 PM and check-out until 12:00 PM.

Q: How many rooms does Kigali Serena Hotel have?

A: Kigali Serena Hotel has a total of 148 rooms.

Q: What is the average rating as per reviews for Kigali Serena Hotel?

A: Kigali Serena Hotel holds an average rating of 8.4 based on reviews.

Q: Can you provide information about Kigali Serena Hotel's accommodation types?

A: Kigali Serena Hotel offers various types of accommodations, including Hotel.

Q: Discover the allure of Kigali Serena Hotel - What sets its accommodations apart?

A: Kigali Serena Hotel captivates guests with its unique Hotel accommodations.

Q: Kigali Serena Hotel Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Kigali Serena Hotel and the factors contributing to its star rating.

Q: Kigali Serena Hotel Essence - What makes its presence in Kigali truly unforgettable?

A: Immerse yourself in the essence of Kigali Serena Hotel and its impact on the vibrant city of Kigali.

Q: Kigali Serena Hotel Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Kigali Serena Hotel.

Q: Kigali Serena Hotel Symphony - How has it harmonized with the spirit of Kigali?

A: Delve into the symphony of Kigali Serena Hotel as it resonates with the cultural heartbeat of Kigali.

Q: Kigali Serena Hotel Oasis - A haven of tranquility in Kigali. What sets it apart?

A: Discover why Kigali Serena Hotel is considered an oasis of tranquility amidst the bustling energy of Kigali.

Q: Kigali Serena Hotel Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Kigali Serena Hotel, offering a glimpse of the enchanting world beyond its walls.

Q: Kigali Serena Hotel Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Kigali Serena Hotel unique.

Q: Kigali Serena Hotel Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Kigali Serena Hotel.

Q: Kigali Serena Hotel Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Kigali Serena Hotel, uncovering the truths that lie beneath the surface.