Serena Hotels in the Heart of Kigali, Kigali, Rwanda: Reviews on Kigali Serena Hotel

Discover Luxury at Serena Hotels in the Heart of Kigali, Rwanda

Prepare to immerse yourself in a world of luxury and sophistication at Serena Hotels. Nestled in the heart of Kigali, Kigali, Rwanda, this Serena Hotels promises an experience like no other. With a 5-star rating, it stands as a testament to opulence.

Serena Hotels Exterior

Exquisite Location and Elegant Ambiance

Located at P.O BOX 7469, Kigali, Rwanda, Kigali, Kigali, 250, Rwanda, Serena Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 148 meticulously designed rooms spread across floors, Serena Hotels ensures a personalized experience for every guest.

Serena Hotels Interior 1
Serena Hotels Interior 2

Luxurious Amenities and Unmatched Views

Serena Hotels Amenities

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Serena Hotels delivers a 5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Serena Hotels is perfectly situated for exploring Kigali. With 17 reviews and an average rating of 8.4/10, you can trust in the quality of service provided.

Premium Experience Starting from 200 USD

Serena Hotels Ambiance

Experience unparalleled luxury starting from 200 USD, promising an exclusive and unforgettable stay in Kigali, Kigali, Rwanda.

Hotel Overview

Set in a prime location of Kigali, Kigali Serena Hotel puts everything the city has to offer just outside your doorstep. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at the Kigali Serena Hotel. Each guestroom is elegantly furnished and equipped with handy amenities. Take a break from a long day and make use of fitness center, outdoor pool, spa. For reliable service and professional staff, Kigali Serena Hotel caters to your needs.

Guest Ratings and Reviews

Based on 17 reviews, Serena Hotels has an average rating of 8.4/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Serena Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Kigali.

Hotel Summary

Hotel NameKigali Serena Hotel
ChainSerena Hotels
BrandSerena Hotels
Star Rating5 Star
Customer Rating8.4/10
Number of Reviews17
Check-In Time02:00 PM
Check-Out Time12:00 PM
Number of Rooms148
Rate Starts From200
AddressP.O BOX 7469, Kigali, Rwanda
CityKigali
StateKigali
Zipcode250
CountryRwanda
ContinentAfrica
LocationView on Google Maps

Reviews

Surprisingly quiet for a hotel in the city center. We slept like babies at Kigali Serena Hotel!

— Vainius Castañer


We enjoyed the nightly turndown service at Kigali Serena Hotel. It added a touch of luxury to our stay.

— Kia Rosso


Kigali Serena Hotel exceeded expectations. Every detail, from decor to service, was top-notch.

— Rishi Perlman


Cleanliness at Kigali Serena Hotel was commendable. Felt safe and comfortable throughout.

— Mckinley Sandrian


A memorable experience at Kigali Serena Hotel. Impeccable service and attention to detail.

— Isaac Hydock


Service at Kigali Serena Hotel was okay. Nothing exceptional, but no major complaints either.

— Dar Underwood


Check-in and check-out at Kigali Serena Hotel were straightforward. No major hassles.

— Yolanda Rechtien


The lobby area at Kigali Serena Hotel was ordinary. Nothing remarkable about the design.

— Classe Pfau


The exterior lighting at Kigali Serena Hotel was adequate. Well-lit in common areas.

— Keating Lorton


The air conditioning in my room at Kigali Serena Hotel functioned properly. Kept the room cool.

— Jurg Clifford


The bedding at Kigali Serena Hotel was comfortable. Provided a good night's sleep.

— Constanza Etten


The on-site parking at Kigali Serena Hotel was convenient. Accessible with ease.

— Meagan Dagelman


The room size at Kigali Serena Hotel was spacious. Allowed for comfortable movement.

— Carolynn Koral


The in-room entertainment options at Kigali Serena Hotel were diverse. Catered to various preferences.

— Shanna Champagne


The bed comfort at Kigali Serena Hotel was unsatisfactory. Hard mattress and flat pillows.

— Gaby Stavena


The noise levels at Kigali Serena Hotel were unbearable. Sleep quality was severely impacted.

— Teale Bassan


The elevators at Kigali Serena Hotel were a constant source of frustration. Always out of order.

— Waser Funnes


Parking at Kigali Serena Hotel was a complete disaster. Limited spaces and exorbitant fees.

— Ancelmo Greenberger


The view from my room at Kigali Serena Hotel was dreadful. Overlooking a noisy and unpleasant scene.

— Frankum Montinos


At Kigali Serena Hotel, I felt like I was staying in a budget motel. Absolutely no luxury.

— Stefana Schetzsle


Staying at Kigali Serena Hotel was a pleasure. The Serena Hotels brand's attention to detail and the 5-star luxury created the perfect setting for a memorable getaway.

— Shigeko Wong


Kigali Serena Hotel, part of the esteemed Serena Hotels, is a must-visit destination. The 5-star luxury, combined with the distinctive features of the Serena Hotels brand, ensured a remarkable experience.

— Albina Bussey


I recently stayed at Kigali Serena Hotel and was impressed by the impeccable service. The Serena Hotels brand's commitment to excellence and the 5-star accommodations made my visit exceptional.

— Dermot Ortquist


General Information

Q: What's the primary focus of Serena Hotels hotels, and how does it relate to Kigali Serena Hotel?

A: Serena Hotels hotels aim to provide a consistent and reliable experience. Kigali Serena Hotel is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Kigali Serena Hotel?

A: Kigali Serena Hotel offers a 5-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 5 stars for hotels, and how does Kigali Serena Hotel measure up?

A: The 5 stars indicate the quality and services a hotel provides. Kigali Serena Hotel meets these standards, ensuring a comfortable stay.


Q: Tell me more about Kigali Serena Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Kigali Serena Hotel is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: How do guests generally rate their stay at Kigali Serena Hotel?

A: Guests consistently rate Kigali Serena Hotel positively, with an average rating of 8.4 based on 17 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Kigali Serena Hotel online?

A: Booking a room at Kigali Serena Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Kigali Serena Hotel?

A: Yes, booking directly with Kigali Serena Hotel often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Kigali Serena Hotel in advance?

A: Booking in advance at Kigali Serena Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Kigali Serena Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Kigali Serena Hotel. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Kigali Serena Hotel?

A: Kigali Serena Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Kigali Serena Hotel ensure a secure and hassle-free booking process for guests?

A: Kigali Serena Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Kigali Serena Hotel?

A: Yes, Kigali Serena Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Kigali Serena Hotel?

A: Yes, Kigali Serena Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Kigali Serena Hotel ensure the privacy and security of guest information during the booking process?

A: Kigali Serena Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Kigali Serena Hotel provide accessible accommodations for guests with special needs?

A: Yes, Kigali Serena Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Kigali Serena Hotel?

A: Kigali Serena Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Kigali Serena Hotel?

A: Yes, Kigali Serena Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Kigali Serena Hotel provide shuttle services to popular attractions or transportation hubs?

A: Kigali Serena Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Kigali Serena Hotel?

A: Guests often praise the service and hospitality at Kigali Serena Hotel, describing it as 8.4 based on 17 reviews.


Frequently Asked

Q: Which hotel chain does Kigali Serena Hotel belong to?

A: Kigali Serena Hotel belongs to the Serena Hotels chain.


Q: What is the star rating of Kigali Serena Hotel?

A: Kigali Serena Hotel has a star rating of 5.


Q: In which city is Kigali Serena Hotel located?

A: Kigali Serena Hotel is situated in Kigali, Kigali, Rwanda.


Q: Can you provide information about Kigali Serena Hotel's check-in and check-out times?

A: Kigali Serena Hotel offers check-in from 02:00 PM and check-out until 12:00 PM.


Q: How many rooms does Kigali Serena Hotel have?

A: Kigali Serena Hotel has a total of 148 rooms.


Q: What is the average rating as per reviews for Kigali Serena Hotel?

A: Kigali Serena Hotel holds an average rating of 8.4 based on reviews.


Q: Can you provide information about Kigali Serena Hotel's accommodation types?

A: Kigali Serena Hotel offers various types of accommodations, including Hotel.


Q: Discover the allure of Kigali Serena Hotel - What sets its accommodations apart?

A: Kigali Serena Hotel captivates guests with its unique Hotel accommodations.


Q: Kigali Serena Hotel Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Kigali Serena Hotel and the factors contributing to its star rating.


Q: Kigali Serena Hotel Essence - What makes its presence in Kigali truly unforgettable?

A: Immerse yourself in the essence of Kigali Serena Hotel and its impact on the vibrant city of Kigali.


Q: Kigali Serena Hotel Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Kigali Serena Hotel.


Q: Kigali Serena Hotel Symphony - How has it harmonized with the spirit of Kigali?

A: Delve into the symphony of Kigali Serena Hotel as it resonates with the cultural heartbeat of Kigali.


Q: Kigali Serena Hotel Oasis - A haven of tranquility in Kigali. What sets it apart?

A: Discover why Kigali Serena Hotel is considered an oasis of tranquility amidst the bustling energy of Kigali.


Q: Kigali Serena Hotel Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Kigali Serena Hotel, offering a glimpse of the enchanting world beyond its walls.


Q: Kigali Serena Hotel Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Kigali Serena Hotel unique.


Q: Kigali Serena Hotel Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Kigali Serena Hotel.


Q: Kigali Serena Hotel Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Kigali Serena Hotel, uncovering the truths that lie beneath the surface.


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