Serena Hotels in the Heart of Maputo, Maputo City, Mozambique: Reviews on Polana Serena Hotel

Discover Luxury at Serena Hotels in the Heart of Maputo, Mozambique

Prepare to immerse yourself in a world of luxury and sophistication at Serena Hotels. Nestled in the heart of Maputo, Maputo City, Mozambique, this Serena Hotels promises an experience like no other. With a 5-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at P.O BOX 1151, Maputo, Mozambique, Maputo, Maputo City, 1380, Mozambique, Serena Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 142 meticulously designed rooms spread across floors, Serena Hotels ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 1922 and renovation in 2010, showcases a commitment to modernity and timeless elegance.

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Serena Hotels delivers a 5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Serena Hotels is perfectly situated for exploring Maputo. With 55 reviews and an average rating of 8.7/10, you can trust in the quality of service provided.

Premium Experience Starting from 206 USD

Experience unparalleled luxury starting from 206 USD, promising an exclusive and unforgettable stay in Maputo, Maputo City, Mozambique.

Hotel Overview

Polana Serena Hotel is perfectly located for both business and leisure guests in Maputo. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. All the necessary facilities, including 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, express check-in/check-out, luggage storage, are at hand. Each guestroom is elegantly furnished and equipped with handy amenities. Take a break from a long day and make use of fitness center, sauna, outdoor pool, indoor pool, spa. For reliable service and professional staff, Polana Serena Hotel caters to your needs.

Guest Ratings and Reviews

Based on 55 reviews, Serena Hotels has an average rating of 8.7/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Serena Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Maputo.

Hotel Summary

Hotel Name	Polana Serena Hotel
Chain	Serena Hotels
Brand	Serena Hotels
Star Rating	5 Star
Customer Rating	8.7/10
Number of Reviews	55
Check-In Time	02:00 PM
Check-Out Time	11:00 AM
Number of Rooms	142
Year Opened	1922
Year Renovated	2010
Rate Starts From	206
Address	P.O BOX 1151, Maputo, Mozambique
City	Maputo
State	Maputo City
Zipcode	1380
Country	Mozambique
Continent	Africa
Location	View on Google Maps

Reviews

Convenient location and super comfy beds made Polana Serena Hotel a great spot for my city break. Would definitely recommend!

— Renetao Kaiser

The breakfast buffet was incredible at Polana Serena Hotel! So much variety and everything was fresh and delicious. A real highlight of our stay.

— Eduardo Ibarrondo

Staff at Polana Serena Hotel went above and beyond to help us plan our sightseeing excursions. Made everything so much easier! :)

— Breezy Kuhn

The rooftop bar at Polana Serena Hotel has amazing views of the city. Perfect for enjoying a sunset cocktail.

— Lewis Mangroves

Polana Serena Hotel truly embodies the Serena Hotels brand—luxury and comfort in every detail.

— Lene Mathilda

Complimentary amenities at Polana Serena Hotel were a delightful surprise. Added value to our stay.

— Christoph Signol

Stunning views from Polana Serena Hotel. A picturesque setting for a memorable getaway.

— Brianna Murphy

Commendable eco-friendly initiatives at Polana Serena Hotel. Proud to support sustainable practices.

— Arman Karla

Adequate amenities at Polana Serena Hotel. Didn't go above and beyond, but served their purpose.

— Aleksandra Chiappone

The exterior of Polana Serena Hotel was average. Didn't leave a lasting impression.

— Sanne Alana

In-room amenities at Polana Serena Hotel were satisfactory. Met basic needs without any frills.

— Paulina/ Marcius

The elevator at Polana Serena Hotel was functional. No issues encountered during my stay.

— Paoli Nikolett

The parking fees at Polana Serena Hotel were excessive. Unexpected additional cost.

— Palma Caffaratti

The check-in process at Polana Serena Hotel was chaotic. Long wait times.

— Esin Kinsey

The view from my room at Polana Serena Hotel was disappointing. Lacked scenic appeal.

— Amigo Williams

The on-site dining options at Polana Serena Hotel were limited. Not suitable for varied preferences.

— Audria Risser

The service quality at Polana Serena Hotel was abysmal. Rude and unprofessional staff.

— Ernesto Dipalo

The check-in process at Polana Serena Hotel was a disaster. Endured long queues and delays.

— Ramchandra Melissa´s

The decor throughout Polana Serena Hotel was outdated and tacky. Felt stuck in the past.

— Adan Harry

The view from my room at Polana Serena Hotel was dreadful. Overlooking a noisy and unpleasant scene.

— Griselda Ribero

The noise levels at Polana Serena Hotel were intolerable. Sleep quality was severely impacted.

— Ramses Christie

Dining at Polana Serena Hotel was a culinary disaster. Tasteless and poorly presented meals.

— Simona Knetter

Wi-Fi at Polana Serena Hotel was persistently unreliable. Frequent drops in connectivity.

— Eugenia Cioffrese

Polana Serena Hotel, part of the esteemed Serena Hotels, is a must-visit destination. The 5-star luxury, combined with the distinctive features of the Serena Hotels brand, ensured a remarkable experience.

— Teegan Mavris

I recently enjoyed a stay at Polana Serena Hotel, and it was exceptional. The Serena Hotels brand's attention to detail and the 5-star accommodations exceeded my expectations.

— Yareni Cowan

General Information

Q: What's the primary focus of Serena Hotels hotels, and how does it relate to Polana Serena Hotel?

A: Serena Hotels hotels aim to provide a consistent and reliable experience. Polana Serena Hotel is one of these hotels, ensuring you get the quality service associated with the chain.

Q: How would you describe the atmosphere and vibe at Polana Serena Hotel?

A: Polana Serena Hotel offers a 5-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 5 stars for hotels, and how does Polana Serena Hotel measure up?

A: The 5 stars indicate the quality and services a hotel provides. Polana Serena Hotel meets these standards, ensuring a comfortable stay.

Q: Tell me more about Polana Serena Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Polana Serena Hotel is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 11:00 AM.

Q: Can you provide a brief overview of Polana Serena Hotel's history, from its opening year to recent renovations?

A: Polana Serena Hotel opened its doors to guests in 1922. It has been keeping up with the times through renovations in 2010.

Q: How do guests generally rate their stay at Polana Serena Hotel?

A: Guests consistently rate Polana Serena Hotel positively, with an average rating of 8.7 based on 55 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at Polana Serena Hotel online?

A: Booking a room at Polana Serena Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with Polana Serena Hotel?

A: Yes, booking directly with Polana Serena Hotel often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at Polana Serena Hotel in advance?

A: Booking in advance at Polana Serena Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at Polana Serena Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Polana Serena Hotel. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at Polana Serena Hotel?

A: Polana Serena Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does Polana Serena Hotel ensure a secure and hassle-free booking process for guests?

A: Polana Serena Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at Polana Serena Hotel?

A: Yes, Polana Serena Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at Polana Serena Hotel?

A: Yes, Polana Serena Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does Polana Serena Hotel ensure the privacy and security of guest information during the booking process?

A: Polana Serena Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does Polana Serena Hotel provide accessible accommodations for guests with special needs?

A: Yes, Polana Serena Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at Polana Serena Hotel?

A: Polana Serena Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from Polana Serena Hotel?

A: Yes, Polana Serena Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does Polana Serena Hotel provide shuttle services to popular attractions or transportation hubs?

A: Polana Serena Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at Polana Serena Hotel?

A: Guests often praise the service and hospitality at Polana Serena Hotel, describing it as 8.7 based on 55 reviews.

Frequently Asked

Q: Which hotel chain does Polana Serena Hotel belong to?

A: Polana Serena Hotel belongs to the Serena Hotels chain.

Q: What is the star rating of Polana Serena Hotel?

A: Polana Serena Hotel has a star rating of 5.

Q: In which city is Polana Serena Hotel located?

A: Polana Serena Hotel is situated in Maputo, Maputo City, Mozambique.

Q: Can you provide information about Polana Serena Hotel's check-in and check-out times?

A: Polana Serena Hotel offers check-in from 02:00 PM and check-out until 11:00 AM.

Q: How many rooms does Polana Serena Hotel have?

A: Polana Serena Hotel has a total of 142 rooms.

Q: When was Polana Serena Hotel opened to the public?

A: Polana Serena Hotel opened its doors to the public in 1922.

Q: Has Polana Serena Hotel undergone any recent renovations?

A: Yes, Polana Serena Hotel underwent renovations in 2010.

Q: What is the average rating as per reviews for Polana Serena Hotel?

A: Polana Serena Hotel holds an average rating of 8.7 based on reviews.

Q: Can you provide information about Polana Serena Hotel's accommodation types?

A: Polana Serena Hotel offers various types of accommodations, including Hotel.

Q: Discover the allure of Polana Serena Hotel - What sets its accommodations apart?

A: Polana Serena Hotel captivates guests with its unique Hotel accommodations.

Q: Polana Serena Hotel Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Polana Serena Hotel and the factors contributing to its star rating.

Q: Polana Serena Hotel Essence - What makes its presence in Maputo truly unforgettable?

A: Immerse yourself in the essence of Polana Serena Hotel and its impact on the vibrant city of Maputo.

Q: Polana Serena Hotel Unveiled - A visual journey through its distinctive features.

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Q: Polana Serena Hotel Symphony - How has it harmonized with the spirit of Maputo?

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Q: Polana Serena Hotel Oasis - A haven of tranquility in Maputo. What sets it apart?

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Q: Polana Serena Hotel Renaissance - How has it evolved since its opening in 1922?

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Q: Polana Serena Hotel Horizon - A panoramic view of its surroundings. What lies beyond?

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