Serena Hotels in the Heart of Maputo, Maputo City, Mozambique: Reviews on Polana Serena Hotel

Discover Luxury at Serena Hotels in the Heart of Maputo, Mozambique

Prepare to immerse yourself in a world of luxury and sophistication at Serena Hotels. Nestled in the heart of Maputo, Maputo City, Mozambique, this Serena Hotels promises an experience like no other. With a 5-star rating, it stands as a testament to opulence.

Exquisite Location and Elegant Ambiance

Located at P.O BOX 1151, Maputo, Mozambique, Maputo, Maputo City, 1380, Mozambique, Serena Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 142 meticulously designed rooms spread across floors, Serena Hotels ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 1922 and renovation in 2010, showcases a commitment to modernity and timeless elegance.

Luxurious Amenities and Unmatched Views

Indulge in the Hotel accommodations that offer sweeping views of the city. From its dining options to spa services, Serena Hotels delivers a 5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Serena Hotels is perfectly situated for exploring Maputo. With 55 reviews and an average rating of 8.7/10, you can trust in the quality of service provided.

Premium Experience Starting from 206 USD

Experience unparalleled luxury starting from 206 USD, promising an exclusive and unforgettable stay in Maputo, Maputo City, Mozambique.

Hotel Overview

Polana Serena Hotel is perfectly located for both business and leisure guests in Maputo. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. All the necessary facilities, including 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, express check-in/check-out, luggage storage, are at hand. Each guestroom is elegantly furnished and equipped with handy amenities. Take a break from a long day and make use of fitness center, sauna, outdoor pool, indoor pool, spa. For reliable service and professional staff, Polana Serena Hotel caters to your needs.

Guest Ratings and Reviews

Based on 55 reviews, Serena Hotels has an average rating of 8.7/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Serena Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Maputo.

Hotel Summary

Hotel Name	Polana Serena Hotel
Chain	Serena Hotels
Brand	Serena Hotels
Star Rating	5 Star
Customer Rating	8.7/10
Number of Reviews	55
Check-In Time	02:00 PM
Check-Out Time	11:00 AM
Number of Rooms	142
Year Opened	1922
Year Renovated	2010
Rate Starts From	206
Address	P.O BOX 1151, Maputo, Mozambique
City	Maputo
State	Maputo City
Zipcode	1380
Country	Mozambique
Continent	Africa
Location	View on Google Maps

Reviews

The fitness center at Polana Serena Hotel was well-equipped, making it easy to maintain our workout routine during our stay.

— Benedicte Masaje

We chose Polana Serena Hotel for its reputation, and it lived up to every positive review. An excellent choice for discerning travelers.

— Phaedra Pagadora

Fantastic stay at Polana Serena Hotel. Central location, comfy beds—highly recommend!

— Rosier Woolley

Kudos to Polana Serena Hotel's staff—friendly, attentive, and always willing to assist.

— Berkowitz Spyrou

Thoroughly enjoyed the services at Polana Serena Hotel. Added a unique touch to our stay.

— Maancy Gioia

Loved our stay at Polana Serena Hotel. Great location, comfy beds—will return for sure!

— Gareth Garn

Kudos to the staff at Polana Serena Hotel. Friendly, helpful, and made us feel at home.

— Ignacio Hetz

Thoroughly enjoyed the distinctive services at Polana Serena Hotel. Made our stay unique.

— Adams Hodnett

An average stay at Polana Serena Hotel. Clean rooms, but lacking any standout features.

— Sari Bokhari

Adequate amenities at Polana Serena Hotel. Didn't go above and beyond, but served their purpose.

— Sandy Pablo

The decor at Polana Serena Hotel was a bit outdated. Could benefit from a refresh.

— Anis Ignatius

The conference rooms at Polana Serena Hotel were basic. Adequate for small meetings.

— Jaya Khanna

The television in my room at Polana Serena Hotel had a variety of channels. Entertainment options were sufficient.

— Zhao Benesh

The hotel signage at Polana Serena Hotel was clear. Easy navigation around the premises.

— Jehan Harvey

The toiletry brands provided at Polana Serena Hotel were recognizable. Quality hygiene products.

— Shaunna Kuris

The overall security measures at Polana Serena Hotel were reassuring. Well-monitored premises.

— Fletcher Colligan

The room temperature at Polana Serena Hotel was easily adjustable. Climate control worked well.

— Daisy Marquina

The shuttle service at Polana Serena Hotel was punctual. Convenient for local transportation.

— Mary Vialpando

The customer service at Polana Serena Hotel was disappointing. Unhelpful staff attitude.

— Sam Hussein

The noise levels at Polana Serena Hotel were disruptive. Difficult to sleep peacefully.

— Saveria Draxl

The overall maintenance of Polana Serena Hotel was lacking. Visible signs of wear and tear.

— Areli Lyons

The check-in process at Polana Serena Hotel was a disaster. Endured long queues and delays.

— Ota Walter

The view from my room at Polana Serena Hotel was dreadful. Overlooked a noisy street.

— Shrabya Lorberbaum

The noise levels at Polana Serena Hotel were unbearable. Sleep quality was severely impacted.

— Osborn Carranza

The overall upkeep of Polana Serena Hotel was a disappointment. Clearly neglected and run-down.

— Publico Ruffin

My experience at Polana Serena Hotel was nothing short of a nightmare. Terrible service and unresponsive staff.

— Deena O'mara

Dining options at Polana Serena Hotel were extremely limited. Lack of variety and poor quality.

— Shalita Kruidbos

Overall upkeep of Polana Serena Hotel was disappointing. Clearly neglected and deteriorating.

— Aldo Narytnyk

I wouldn't recommend Polana Serena Hotel to my worst enemy. A truly awful experience.

— Grecia Nienkämper

The lack of COVID-19 safety measures at Polana Serena Hotel is alarming. No regard for guest well-being.

— Ilsa Deppe

The stay at Polana Serena Hotel was nothing short of magical. The Serena Hotels brand's attention to detail and commitment to guest satisfaction were evident throughout. I can't wait to return to this oasis of luxury.

— Raffael Stylist

I recently stayed at Polana Serena Hotel in Maputo, and it was a delight from start to finish. The 5-star luxury, the welcoming staff, and the exquisite decor showcased the excellence of the Serena Hotels brand.

— Danna Treviño

I recently had the pleasure of staying at Polana Serena Hotel, part of the distinguished Serena Hotels. The 5-star luxury and unique features of the Serena Hotels brand made my stay truly exceptional.

— Marsha Riedler

Polana Serena Hotel, a part of the esteemed Serena Hotels, is a must-visit. The 5-star luxury, coupled with the distinctive features of the Serena Hotels brand, ensured a remarkable stay.

— Bobby Reynaud

I had an amazing experience at Polana Serena Hotel. The Serena Hotels brand's dedication to providing top-notch service, combined with the 5-star accommodations, exceeded my expectations.

— Monse Orimann

My stay at Polana Serena Hotel in Maputo was truly memorable. The Serena Hotels brand's dedication to excellence, coupled with the 5-star accommodations, made it an unforgettable retreat.

— Tour Caddick

Polana Serena Hotel, part of the renowned Serena Hotels, provides an unmatched experience. The 5-star luxury and unique features of the Serena Hotels brand set it apart.

— Simg Nick

From the moment I entered Polana Serena Hotel, I knew it was going to be a special stay. The Serena Hotels brand's attention to detail and the 5-star luxury were exceptional.

— Employee Michel

I had a fantastic time at Polana Serena Hotel, part of the esteemed Serena Hotels. The Serena Hotels brand's dedication to excellence and the 5-star accommodations were beyond compare.

— Lucas Samantha.

General Information

Q: What's the primary focus of Serena Hotels hotels, and how does it relate to Polana Serena Hotel?

A: Serena Hotels hotels aim to provide a consistent and reliable experience. Polana Serena Hotel is one of these hotels, ensuring you get the quality service associated with the chain.

Q: How would you describe the atmosphere and vibe at Polana Serena Hotel?

A: Polana Serena Hotel offers a 5-star experience, creating a warm and welcoming atmosphere for guests.

Q: What's the significance of 5 stars for hotels, and how does Polana Serena Hotel measure up?

A: The 5 stars indicate the quality and services a hotel provides. Polana Serena Hotel meets these standards, ensuring a comfortable stay.

Q: Tell me more about Polana Serena Hotel's check-in and check-out process. Is it straightforward?

A: Checking in at Polana Serena Hotel is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 11:00 AM.

Q: Can you provide a brief overview of Polana Serena Hotel's history, from its opening year to recent renovations?

A: Polana Serena Hotel opened its doors to guests in 1922. It has been keeping up with the times through renovations in 2010.

Q: How do guests generally rate their stay at Polana Serena Hotel?

A: Guests consistently rate Polana Serena Hotel positively, with an average rating of 8.7 based on 55 reviews.

Booking and Rates

Q: Can you guide me on how to book a room at Polana Serena Hotel online?

A: Booking a room at Polana Serena Hotel is simple! Visit the official website link and follow the easy steps to secure your stay.

Q: Are there any special rates or discounts available for booking directly with Polana Serena Hotel?

A: Yes, booking directly with Polana Serena Hotel often comes with exclusive rates and discounts. Check the website for the best deals.

Q: What are the benefits of booking a room at Polana Serena Hotel in advance?

A: Booking in advance at Polana Serena Hotel ensures you secure your preferred room type and often comes with discounted rates for early reservations.

Q: Can I modify or cancel my booking at Polana Serena Hotel, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Polana Serena Hotel. Visit the website or contact the hotel directly for assistance.

Q: Are there any additional fees or charges I should be aware of when booking at Polana Serena Hotel?

A: Polana Serena Hotel strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.

Q: How does Polana Serena Hotel ensure a secure and hassle-free booking process for guests?

A: Polana Serena Hotel employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.

Q: Can I find last-minute deals or promotions when booking at Polana Serena Hotel?

A: Yes, Polana Serena Hotel often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.

Q: Are there any loyalty programs or rewards for frequent guests at Polana Serena Hotel?

A: Yes, Polana Serena Hotel may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.

Q: How does Polana Serena Hotel ensure the privacy and security of guest information during the booking process?

A: Polana Serena Hotel prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.

Facilities and Accommodations

Q: Does Polana Serena Hotel provide accessible accommodations for guests with special needs?

A: Yes, Polana Serena Hotel is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.

Q: Are there any pet-friendly accommodations or services available at Polana Serena Hotel?

A: Polana Serena Hotel understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.

Location and Nearby

Q: Are there shopping or dining options within walking distance from Polana Serena Hotel?

A: Yes, Polana Serena Hotel is surrounded by shopping and dining options, making it convenient for guests to explore the local area.

Q: Does Polana Serena Hotel provide shuttle services to popular attractions or transportation hubs?

A: Polana Serena Hotel may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.

Q: How do guests typically describe the service and hospitality at Polana Serena Hotel?

A: Guests often praise the service and hospitality at Polana Serena Hotel, describing it as 8.7 based on 55 reviews.

Frequently Asked

Q: Which hotel chain does Polana Serena Hotel belong to?

A: Polana Serena Hotel belongs to the Serena Hotels chain.

Q: What is the star rating of Polana Serena Hotel?

A: Polana Serena Hotel has a star rating of 5.

Q: In which city is Polana Serena Hotel located?

A: Polana Serena Hotel is situated in Maputo, Maputo City, Mozambique.

Q: Can you provide information about Polana Serena Hotel's check-in and check-out times?

A: Polana Serena Hotel offers check-in from 02:00 PM and check-out until 11:00 AM.

Q: How many rooms does Polana Serena Hotel have?

A: Polana Serena Hotel has a total of 142 rooms.

Q: When was Polana Serena Hotel opened to the public?

A: Polana Serena Hotel opened its doors to the public in 1922.

Q: Has Polana Serena Hotel undergone any recent renovations?

A: Yes, Polana Serena Hotel underwent renovations in 2010.

Q: What is the average rating as per reviews for Polana Serena Hotel?

A: Polana Serena Hotel holds an average rating of 8.7 based on reviews.

Q: Can you provide information about Polana Serena Hotel's accommodation types?

A: Polana Serena Hotel offers various types of accommodations, including Hotel.

Q: Discover the allure of Polana Serena Hotel - What sets its accommodations apart?

A: Polana Serena Hotel captivates guests with its unique Hotel accommodations.

Q: Polana Serena Hotel Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Polana Serena Hotel and the factors contributing to its star rating.

Q: Polana Serena Hotel Essence - What makes its presence in Maputo truly unforgettable?

A: Immerse yourself in the essence of Polana Serena Hotel and its impact on the vibrant city of Maputo.

Q: Polana Serena Hotel Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Polana Serena Hotel.

Q: Polana Serena Hotel Symphony - How has it harmonized with the spirit of Maputo?

A: Delve into the symphony of Polana Serena Hotel as it resonates with the cultural heartbeat of Maputo.

Q: Polana Serena Hotel Oasis - A haven of tranquility in Maputo. What sets it apart?

A: Discover why Polana Serena Hotel is considered an oasis of tranquility amidst the bustling energy of Maputo.

Q: Polana Serena Hotel Renaissance - How has it evolved since its opening in 1922?

A: Take a journey through the renaissance of Polana Serena Hotel, exploring its evolution since 1922.

Q: Polana Serena Hotel Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of Polana Serena Hotel, seamlessly blending history with modernity.

Q: Polana Serena Hotel Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Polana Serena Hotel, offering a glimpse of the enchanting world beyond its walls.

Q: Polana Serena Hotel Canvas - An artistic portrayal of its facilities and amenities.

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Q: Polana Serena Hotel Odyssey - A virtual tour through its history, amenities, and reviews.

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Q: Polana Serena Hotel Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Polana Serena Hotel, uncovering the truths that lie beneath the surface.