Marriott in the Heart of Cancun, Quintana Roo, Mexico: Reviews on JW Marriott Cancun Resort & Spa

Discover Luxury at Marriott in the Heart of Cancun, Mexico

Prepare to immerse yourself in a world of luxury and sophistication at Marriott. Nestled in the heart of Cancun, Quintana Roo, Mexico, this Marriott promises an experience like no other. With a 5-star rating, it stands as a testament to opulence.

Marriott Exterior

Exquisite Location and Elegant Ambiance

Located at Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico, Marriott provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 448 meticulously designed rooms spread across 14 floors, Marriott ensures a personalized experience for every guest. The hotel’s history, marked by its opening in 2001 and renovation in 2006, showcases a commitment to modernity and timeless elegance.

Marriott Interior 1
Marriott Interior 2

Luxurious Amenities and Unmatched Views

Marriott Amenities

Indulge in the Hotel, Resort accommodations that offer sweeping views of the city. From its dining options to spa services, Marriott delivers a 5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Marriott is perfectly situated for exploring Cancun. With 12 reviews and an average rating of 9.3/10, you can trust in the quality of service provided.

Premium Experience Starting from 249 USD

Marriott Ambiance

Experience unparalleled luxury starting from 249 USD, promising an exclusive and unforgettable stay in Cancun, Quintana Roo, Mexico.

Hotel Overview

JW Marriott Cancun Resort & Spa is conveniently located in the popular Hotel Zone area. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. 24-hour room service, facilities for disabled guests, Wi-Fi in public areas, valet parking, car park are there for guest's enjoyment. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, separate living room, air conditioning, heating, wake-up service. Take a break from a long day and make use of hot tub, private beach, fitness center, sauna, golf course (on site). A welcoming atmosphere and excellent service are what you can expect during your stay at JW Marriott Cancun Resort & Spa.

Guest Ratings and Reviews

Based on 12 reviews, Marriott has an average rating of 9.3/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Marriott. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Cancun.

Hotel Summary

Hotel NameJW Marriott Cancun Resort & Spa
ChainMarriott
BrandMarriott
Star Rating5 Star
Customer Rating9.3/10
Number of Reviews12
Check-In Time03:00 PM
Check-Out Time12:00 PM
Number of Rooms448
Number of Floors14
Year Opened2001
Year Renovated2006
Rate Starts From249
AddressBlvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera
CityCancun
StateQuintana Roo
Zipcode77500
CountryMexico
ContinentNorth America
LocationView on Google Maps

Reviews

The breakfast buffet was incredible at JW Marriott Cancun Resort & Spa! So much variety and everything was fresh and delicious. A real highlight of our stay.

— Arielle Jacob


The room decor at JW Marriott Cancun Resort & Spa was tastefully done, creating a cozy and inviting atmosphere.

— Maria Ekholm


We chose JW Marriott Cancun Resort & Spa for its central location, and it didn't disappoint. Easy access to all the must-see spots.

— Tawnya Jaffe


The design and architecture of JW Marriott Cancun Resort & Spa reflected a perfect blend of modernity and local charm.

— Krawczyk Bob


Design and architecture of JW Marriott Cancun Resort & Spa reflected modernity and local charm.

— Annabela Granato


Chose JW Marriott Cancun Resort & Spa based on reputation and positive reviews. Excellent choice.

— Barbara Piccioli


Thoroughly enjoyed the distinctive services at JW Marriott Cancun Resort & Spa. Made our stay unique.

— Raoul Georges


In-room amenities at JW Marriott Cancun Resort & Spa were thoughtful and convenient. Everything we needed.

— Sopal Ian


Overall, JW Marriott Cancun Resort & Spa provided a middle-of-the-road experience. Neither impressed nor disappointed.

— Nick Lange


The on-site restaurant at JW Marriott Cancun Resort & Spa had standard fare. Expected more variety.

— Jacquelyn Kruidbos


The view from my room at JW Marriott Cancun Resort & Spa was decent. Nothing spectacular, but acceptable.

— Howson Chance


The exterior landscaping at JW Marriott Cancun Resort & Spa was well-kept. Contributed to the overall aesthetic.

— Glynn Borman


The check-in process at JW Marriott Cancun Resort & Spa was smooth. Staff provided clear instructions.

— Saunders Zelin


The in-room amenities at JW Marriott Cancun Resort & Spa were comprehensive. Everything needed for a comfortable stay.

— Raimundo Peter


The bed linens at JW Marriott Cancun Resort & Spa were clean and comfortable. Provided a good night's sleep.

— Fan Marco


The overall decor theme at JW Marriott Cancun Resort & Spa was cohesive. Aesthetic consistency.

— Juliana Krestow


The check-in process at JW Marriott Cancun Resort & Spa was chaotic. Long wait times.

— Lydia Puig


The response time for room service at JW Marriott Cancun Resort & Spa was slow. Impacted convenience.

— Loreen Rowland


The decor in the lobby of JW Marriott Cancun Resort & Spa was outdated. Failed to impress.

— Spike Serna


The overall maintenance of JW Marriott Cancun Resort & Spa was lacking. Visible signs of wear and tear.

— Alina Trinel


The service quality at JW Marriott Cancun Resort & Spa was abysmal. Rude and unprofessional staff.

— Chloe Lorena


The elevators at JW Marriott Cancun Resort & Spa were constantly out of order. Inconvenient for guests.

— Minda Frese


The check-in process at JW Marriott Cancun Resort & Spa was a disaster. Endured long queues and delays.

— Josiane Zachary


The overall upkeep of JW Marriott Cancun Resort & Spa was a disappointment. Clearly neglected and run-down.

— Xomara Riess


The facilities for business travelers at JW Marriott Cancun Resort & Spa were severely lacking. Unusable amenities.

— Kasia Cobrarle


The overall atmosphere at JW Marriott Cancun Resort & Spa was dismal. A complete lack of positive energy.

— Sheila Bausa


Amenities in my room at JW Marriott Cancun Resort & Spa were far from satisfactory. Cheap and uncomfortable.

— Jaqueline Cambas


Bed comfort at JW Marriott Cancun Resort & Spa was a nightmare. Uncomfortably hard mattress and lumpy pillows.

— Brooke Loop


Wi-Fi at JW Marriott Cancun Resort & Spa was persistently unreliable. Frequent drops in connectivity.

— Tessa Gassiraro


The state of hygiene at JW Marriott Cancun Resort & Spa was horrifying. I wouldn't dare stay there again.

— Humbeto Spadaro


The bed bugs at JW Marriott Cancun Resort & Spa ruined my stay. Unacceptable conditions and poor management.

— Ninfa Mackay


I had to endure constant plumbing issues at JW Marriott Cancun Resort & Spa. The smell alone was unbearable.

— Tyra Koning


Security at JW Marriott Cancun Resort & Spa was a major concern. Felt unsafe throughout my stay.

— Bloquada Ghandour


The food served at JW Marriott Cancun Resort & Spa was barely edible. I wouldn't feed it to my worst enemy.

— Flores Slocum


Staying at JW Marriott Cancun Resort & Spa was like stepping into a dream. The Marriott brand's commitment to excellence was evident in every aspect, from the well-appointed rooms to the top-notch service. I couldn't have asked for a better experience.

— Katherine Combs


JW Marriott Cancun Resort & Spa, part of the esteemed Marriott, is a destination worth visiting. The 5-star luxury, along with the distinctive features of the Marriott brand, ensured a remarkable experience.

— Manlio Cambas


My visit to JW Marriott Cancun Resort & Spa in Cancun was outstanding. The Marriott brand's commitment to quality and the 5-star accommodations made for an unforgettable experience.

— Nedim Blyth


General Information

Q: What's the primary focus of Marriott hotels, and how does it relate to JW Marriott Cancun Resort & Spa?

A: Marriott hotels aim to provide a consistent and reliable experience. JW Marriott Cancun Resort & Spa is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at JW Marriott Cancun Resort & Spa?

A: JW Marriott Cancun Resort & Spa offers a 5-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 5 stars for hotels, and how does JW Marriott Cancun Resort & Spa measure up?

A: The 5 stars indicate the quality and services a hotel provides. JW Marriott Cancun Resort & Spa meets these standards, ensuring a comfortable stay.


Q: Tell me more about JW Marriott Cancun Resort & Spa's check-in and check-out process. Is it straightforward?

A: Checking in at JW Marriott Cancun Resort & Spa is a breeze, starting at 03:00 PM, and checking out is hassle-free, ending by 12:00 PM.


Q: Can you provide a brief overview of JW Marriott Cancun Resort & Spa's history, from its opening year to recent renovations?

A: JW Marriott Cancun Resort & Spa opened its doors to guests in 2001. It has been keeping up with the times through renovations in 2006.


Q: How do guests generally rate their stay at JW Marriott Cancun Resort & Spa?

A: Guests consistently rate JW Marriott Cancun Resort & Spa positively, with an average rating of 9.3 based on 12 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at JW Marriott Cancun Resort & Spa online?

A: Booking a room at JW Marriott Cancun Resort & Spa is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with JW Marriott Cancun Resort & Spa?

A: Yes, booking directly with JW Marriott Cancun Resort & Spa often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at JW Marriott Cancun Resort & Spa in advance?

A: Booking in advance at JW Marriott Cancun Resort & Spa ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at JW Marriott Cancun Resort & Spa, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at JW Marriott Cancun Resort & Spa. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at JW Marriott Cancun Resort & Spa?

A: JW Marriott Cancun Resort & Spa strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does JW Marriott Cancun Resort & Spa ensure a secure and hassle-free booking process for guests?

A: JW Marriott Cancun Resort & Spa employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at JW Marriott Cancun Resort & Spa?

A: Yes, JW Marriott Cancun Resort & Spa often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at JW Marriott Cancun Resort & Spa?

A: Yes, JW Marriott Cancun Resort & Spa may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does JW Marriott Cancun Resort & Spa ensure the privacy and security of guest information during the booking process?

A: JW Marriott Cancun Resort & Spa prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does JW Marriott Cancun Resort & Spa provide accessible accommodations for guests with special needs?

A: Yes, JW Marriott Cancun Resort & Spa is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at JW Marriott Cancun Resort & Spa?

A: JW Marriott Cancun Resort & Spa understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from JW Marriott Cancun Resort & Spa?

A: Yes, JW Marriott Cancun Resort & Spa is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does JW Marriott Cancun Resort & Spa provide shuttle services to popular attractions or transportation hubs?

A: JW Marriott Cancun Resort & Spa may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at JW Marriott Cancun Resort & Spa?

A: Guests often praise the service and hospitality at JW Marriott Cancun Resort & Spa, describing it as 9.3 based on 12 reviews.


Frequently Asked

Q: Which hotel chain does JW Marriott Cancun Resort & Spa belong to?

A: JW Marriott Cancun Resort & Spa belongs to the Marriott chain.


Q: What is the star rating of JW Marriott Cancun Resort & Spa?

A: JW Marriott Cancun Resort & Spa has a star rating of 5.


Q: In which city is JW Marriott Cancun Resort & Spa located?

A: JW Marriott Cancun Resort & Spa is situated in Cancun, Quintana Roo, Mexico.


Q: Can you provide information about JW Marriott Cancun Resort & Spa's check-in and check-out times?

A: JW Marriott Cancun Resort & Spa offers check-in from 03:00 PM and check-out until 12:00 PM.


Q: How many rooms does JW Marriott Cancun Resort & Spa have?

A: JW Marriott Cancun Resort & Spa has a total of 448 rooms.


Q: When was JW Marriott Cancun Resort & Spa opened to the public?

A: JW Marriott Cancun Resort & Spa opened its doors to the public in 2001.


Q: Has JW Marriott Cancun Resort & Spa undergone any recent renovations?

A: Yes, JW Marriott Cancun Resort & Spa underwent renovations in 2006.


Q: What is the average rating as per reviews for JW Marriott Cancun Resort & Spa?

A: JW Marriott Cancun Resort & Spa holds an average rating of 9.3 based on reviews.


Q: Can you provide information about JW Marriott Cancun Resort & Spa's accommodation types?

A: JW Marriott Cancun Resort & Spa offers various types of accommodations, including Hotel, Resort.


Q: Discover the allure of JW Marriott Cancun Resort & Spa - What sets its accommodations apart?

A: JW Marriott Cancun Resort & Spa captivates guests with its unique Hotel, Resort accommodations.


Q: JW Marriott Cancun Resort & Spa Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding JW Marriott Cancun Resort & Spa and the factors contributing to its star rating.


Q: JW Marriott Cancun Resort & Spa Essence - What makes its presence in Cancun truly unforgettable?

A: Immerse yourself in the essence of JW Marriott Cancun Resort & Spa and its impact on the vibrant city of Cancun.


Q: JW Marriott Cancun Resort & Spa Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define JW Marriott Cancun Resort & Spa.


Q: JW Marriott Cancun Resort & Spa Symphony - How has it harmonized with the spirit of Cancun?

A: Delve into the symphony of JW Marriott Cancun Resort & Spa as it resonates with the cultural heartbeat of Cancun.


Q: JW Marriott Cancun Resort & Spa Oasis - A haven of tranquility in Cancun. What sets it apart?

A: Discover why JW Marriott Cancun Resort & Spa is considered an oasis of tranquility amidst the bustling energy of Cancun.


Q: JW Marriott Cancun Resort & Spa Renaissance - How has it evolved since its opening in 2001?

A: Take a journey through the renaissance of JW Marriott Cancun Resort & Spa, exploring its evolution since 2001.


Q: JW Marriott Cancun Resort & Spa Chronicles - An animated tale of its history and modernity.

A: Immerse yourself in the animated chronicles of JW Marriott Cancun Resort & Spa, seamlessly blending history with modernity.


Q: JW Marriott Cancun Resort & Spa Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds JW Marriott Cancun Resort & Spa, offering a glimpse of the enchanting world beyond its walls.


Q: JW Marriott Cancun Resort & Spa Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make JW Marriott Cancun Resort & Spa unique.


Q: JW Marriott Cancun Resort & Spa Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of JW Marriott Cancun Resort & Spa.


Q: JW Marriott Cancun Resort & Spa Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of JW Marriott Cancun Resort & Spa, uncovering the truths that lie beneath the surface.