Serena Hotels in the Heart of Mombasa, Mombasa, Kenya: Reviews on Serena Beach Resort and Spa

Discover Luxury at Serena Hotels in the Heart of Mombasa, Kenya

Prepare to immerse yourself in a world of luxury and sophistication at Serena Hotels. Nestled in the heart of Mombasa, Mombasa, Kenya, this Serena Hotels promises an experience like no other. With a 5-star rating, it stands as a testament to opulence.

Serena Hotels Exterior

Exquisite Location and Elegant Ambiance

Located at P.O BOX 90352, Mombasa, Kenya, Mombasa, Mombasa, 100, Kenya, Serena Hotels provides easy access to the city’s vibrant attractions. It seamlessly blends comfort and luxury, creating an oasis of tranquility.

Elevated Accommodations and Personalized Service

With 164 meticulously designed rooms spread across floors, Serena Hotels ensures a personalized experience for every guest.

Serena Hotels Interior 1
Serena Hotels Interior 2

Luxurious Amenities and Unmatched Views

Serena Hotels Amenities

Indulge in the Resort accommodations that offer sweeping views of the city. From its dining options to spa services, Serena Hotels delivers a 5-star experience in every facet of your stay.

Unforgettable Explorations and Exceptional Service

Whether you’re a business traveler or a leisure seeker, Serena Hotels is perfectly situated for exploring Mombasa. With 6 reviews and an average rating of 8.4/10, you can trust in the quality of service provided.

Premium Experience Starting from 198 USD

Serena Hotels Ambiance

Experience unparalleled luxury starting from 198 USD, promising an exclusive and unforgettable stay in Mombasa, Mombasa, Kenya.

Hotel Overview

Serena Beach Resort and Spa is conveniently located in the popular Shanzu Beach area. The hotel offers a wide range of amenities and perks to ensure you have a great time. 24-hour front desk, express check-in/check-out, luggage storage, Wi-Fi in public areas, car park are there for guest's enjoyment. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as internet access – wireless (complimentary), non smoking rooms, air conditioning, heating, wake-up service. Enjoy the hotel's recreational facilities, including fitness center, outdoor pool, spa, massage, children's playground, before retiring to your room for a well-deserved rest. For reliable service and professional staff, Serena Beach Resort and Spa caters to your needs.

Guest Ratings and Reviews

Based on 6 reviews, Serena Hotels has an average rating of 8.4/10. Guests consistently praise the quality of service, amenities, and the overall experience.

Book Your Unforgettable Stay Now

Embark on a journey of luxury and comfort at Serena Hotels. Book your stay now and savor a one-of-a-kind experience that marries opulent living with genuine hospitality, all set against the captivating backdrop of Mombasa.

Hotel Summary

Hotel NameSerena Beach Resort and Spa
ChainSerena Hotels
BrandSerena Hotels
Star Rating5 Star
Customer Rating8.4/10
Number of Reviews6
Check-In Time02:00 PM
Check-Out Time11:00 AM
Number of Rooms164
Year Renovated2013
Rate Starts From198
AddressP.O BOX 90352, Mombasa, Kenya
CityMombasa
StateMombasa
Zipcode100
CountryKenya
ContinentAfrica
LocationView on Google Maps

Reviews

Staff at Serena Beach Resort and Spa went above and beyond to help us plan our sightseeing excursions. Made everything so much easier! :)

— Manal Bowser


The rooftop bar at Serena Beach Resort and Spa has amazing views of the city. Perfect for enjoying a sunset cocktail.

— Kari Carroll


Our stay at Serena Beach Resort and Spa was nothing short of amazing. From check-in to check-out, the experience was flawless.

— Jami Casares


The room decor at Serena Beach Resort and Spa was tastefully done, creating a cozy and inviting atmosphere.

— Ted Horne


The in-room amenities at Serena Beach Resort and Spa were thoughtful and convenient. Everything we needed was right at our fingertips.

— Munari Mako


Sophisticated yet welcoming lobby at Serena Beach Resort and Spa. A great place to unwind.

— Nomi Schaefer


Staff at Serena Beach Resort and Spa went above and beyond. Local recommendations led us to hidden gems.

— Ruthie Mccabe


In-room amenities at Serena Beach Resort and Spa were thoughtful and convenient. Everything we needed.

— Hijos Dibono


Chose Serena Beach Resort and Spa based on reputation and positive reviews. Excellent choice.

— Cuentiador Rawlins


Loved our stay at Serena Beach Resort and Spa. Great location, comfy beds—will return for sure!

— Shelley Gottlieb


Staff at Serena Beach Resort and Spa went the extra mile. Local recommendations led us to hidden gems.

— Bart Granato


The spa services at Serena Beach Resort and Spa were a highlight. Professional and utterly relaxing.

— Casper Hernan


Public spaces at Serena Beach Resort and Spa were average. Nothing special, but clean and functional.

— Arthurs Macia


Room service at Serena Beach Resort and Spa was average. Standard options, but timely delivery.

— Tali Senor


The on-site restaurant at Serena Beach Resort and Spa had standard fare. Expected more variety.

— Knollmann Rose


The overall maintenance at Serena Beach Resort and Spa was fine. No major issues encountered.

— Jillian Serre


The security measures at Serena Beach Resort and Spa were standard. Felt secure during my stay.

— Damian Houston


The lobby area at Serena Beach Resort and Spa was spacious and well-lit. Pleasant ambiance.

— Briese Solano


The complimentary breakfast at Serena Beach Resort and Spa had a decent selection. Catered to various preferences.

— Greta Wolfe


The on-site bar at Serena Beach Resort and Spa had a vibrant atmosphere. Ideal for socializing.

— Frederic Aloisio


The outdoor seating area at Serena Beach Resort and Spa was pleasant. Relaxing environment.

— Marien Manicure


The cleanliness of my room at Serena Beach Resort and Spa left much to be desired. Not up to standard.

— Attree Vizconde


The elevator at Serena Beach Resort and Spa was unreliable. Often experienced delays.

— Amanda Paulich


The overall atmosphere at Serena Beach Resort and Spa was unwelcoming. Lack of warmth.

— Shay Grenfell


The decor in the lobby of Serena Beach Resort and Spa was outdated. Failed to impress.

— Chas Foglia


The overall maintenance of Serena Beach Resort and Spa was lacking. Visible signs of wear and tear.

— Nomi Bee


My experience at Serena Beach Resort and Spa was nothing short of a nightmare. Terrible service and unresponsive staff.

— Julianne Nguyen


Cleanliness at Serena Beach Resort and Spa was a major concern. Filthy common areas and neglected spaces.

— Hector Streichenberger


The air conditioning system at Serena Beach Resort and Spa was a joke. More like a heater than a cooler.

— Selena Vidal


The outdated decor at Serena Beach Resort and Spa made it feel like a relic from the past. Needs a complete overhaul.

— Nqabakazi Gray


Serena Beach Resort and Spa in Mombasa is a testament to the 5-star experience that the Serena Hotels brand consistently delivers. The stunning views from the rooftop bar added an extra layer of charm to an already fantastic stay.

— Luibov Lamas


I recently had the pleasure of staying at Serena Beach Resort and Spa, and it truly felt like a home away from home. The Serena Hotels brand's dedication to providing a warm and welcoming atmosphere made my stay memorable.

— Sloane Kirschner


I had the pleasure of staying at Serena Beach Resort and Spa in Mombasa, and it was nothing short of amazing. The Serena Hotels brand's commitment to quality and the 5-star luxury made my visit truly special.

— Leila Tyquin


I recently stayed at Serena Beach Resort and Spa and was impressed by the impeccable service. The Serena Hotels brand's commitment to excellence and the 5-star accommodations made my visit exceptional.

— Jess Tenenbown


Serena Beach Resort and Spa in Mombasa is a true gem. The Serena Hotels brand's dedication to providing top-notch service, combined with the 5-star luxury, created a perfect retreat.

— Arash Ollier


Staying at Serena Beach Resort and Spa was an absolute joy. The Serena Hotels brand's commitment to excellence and the 5-star accommodations created the perfect setting for a memorable getaway.

— Robbie Mahina


I recently enjoyed a stay at Serena Beach Resort and Spa, and it was phenomenal. The Serena Hotels brand's dedication to excellence and the 5-star accommodations made it a truly memorable retreat.

— Kathia Fedrizzi


General Information

Q: What's the primary focus of Serena Hotels hotels, and how does it relate to Serena Beach Resort and Spa?

A: Serena Hotels hotels aim to provide a consistent and reliable experience. Serena Beach Resort and Spa is one of these hotels, ensuring you get the quality service associated with the chain.


Q: How would you describe the atmosphere and vibe at Serena Beach Resort and Spa?

A: Serena Beach Resort and Spa offers a 5-star experience, creating a warm and welcoming atmosphere for guests.


Q: What's the significance of 5 stars for hotels, and how does Serena Beach Resort and Spa measure up?

A: The 5 stars indicate the quality and services a hotel provides. Serena Beach Resort and Spa meets these standards, ensuring a comfortable stay.


Q: Tell me more about Serena Beach Resort and Spa's check-in and check-out process. Is it straightforward?

A: Checking in at Serena Beach Resort and Spa is a breeze, starting at 02:00 PM, and checking out is hassle-free, ending by 11:00 AM.


Q: How do guests generally rate their stay at Serena Beach Resort and Spa?

A: Guests consistently rate Serena Beach Resort and Spa positively, with an average rating of 8.4 based on 6 reviews.


Booking and Rates

Q: Can you guide me on how to book a room at Serena Beach Resort and Spa online?

A: Booking a room at Serena Beach Resort and Spa is simple! Visit the official website link and follow the easy steps to secure your stay.


Q: Are there any special rates or discounts available for booking directly with Serena Beach Resort and Spa?

A: Yes, booking directly with Serena Beach Resort and Spa often comes with exclusive rates and discounts. Check the website for the best deals.


Q: What are the benefits of booking a room at Serena Beach Resort and Spa in advance?

A: Booking in advance at Serena Beach Resort and Spa ensures you secure your preferred room type and often comes with discounted rates for early reservations.


Q: Can I modify or cancel my booking at Serena Beach Resort and Spa, and what's the process for doing so?

A: Yes, you can modify or cancel your booking at Serena Beach Resort and Spa. Visit the website or contact the hotel directly for assistance.


Q: Are there any additional fees or charges I should be aware of when booking at Serena Beach Resort and Spa?

A: Serena Beach Resort and Spa strives to be transparent. Check the booking details for any additional fees, ensuring you have all the information upfront.


Q: How does Serena Beach Resort and Spa ensure a secure and hassle-free booking process for guests?

A: Serena Beach Resort and Spa employs secure online booking systems and provides clear information, ensuring a safe and hassle-free experience for guests.


Q: Can I find last-minute deals or promotions when booking at Serena Beach Resort and Spa?

A: Yes, Serena Beach Resort and Spa often offers last-minute deals and promotions. Keep an eye on the website for special offers and discounts.


Q: Are there any loyalty programs or rewards for frequent guests at Serena Beach Resort and Spa?

A: Yes, Serena Beach Resort and Spa may have a loyalty program that rewards frequent guests with perks, discounts, or special privileges. Check with the hotel for details.


Q: How does Serena Beach Resort and Spa ensure the privacy and security of guest information during the booking process?

A: Serena Beach Resort and Spa prioritizes guest privacy and security by employing secure booking platforms and following industry best practices.


Facilities and Accommodations

Q: Does Serena Beach Resort and Spa provide accessible accommodations for guests with special needs?

A: Yes, Serena Beach Resort and Spa is committed to accessibility and provides accommodations designed for guests with special needs. Contact the hotel for specific requirements.


Q: Are there any pet-friendly accommodations or services available at Serena Beach Resort and Spa?

A: Serena Beach Resort and Spa understands the importance of furry friends. Check with the hotel for pet-friendly accommodations and services.


Location and Nearby

Q: Are there shopping or dining options within walking distance from Serena Beach Resort and Spa?

A: Yes, Serena Beach Resort and Spa is surrounded by shopping and dining options, making it convenient for guests to explore the local area.


Q: Does Serena Beach Resort and Spa provide shuttle services to popular attractions or transportation hubs?

A: Serena Beach Resort and Spa may offer shuttle services to popular attractions or transportation hubs. Check with the front desk for availability and schedules.


Q: How do guests typically describe the service and hospitality at Serena Beach Resort and Spa?

A: Guests often praise the service and hospitality at Serena Beach Resort and Spa, describing it as 8.4 based on 6 reviews.


Frequently Asked

Q: Which hotel chain does Serena Beach Resort and Spa belong to?

A: Serena Beach Resort and Spa belongs to the Serena Hotels chain.


Q: What is the star rating of Serena Beach Resort and Spa?

A: Serena Beach Resort and Spa has a star rating of 5.


Q: In which city is Serena Beach Resort and Spa located?

A: Serena Beach Resort and Spa is situated in Mombasa, Mombasa, Kenya.


Q: Can you provide information about Serena Beach Resort and Spa's check-in and check-out times?

A: Serena Beach Resort and Spa offers check-in from 02:00 PM and check-out until 11:00 AM.


Q: How many rooms does Serena Beach Resort and Spa have?

A: Serena Beach Resort and Spa has a total of 164 rooms.


Q: Has Serena Beach Resort and Spa undergone any recent renovations?

A: Yes, Serena Beach Resort and Spa underwent renovations in 2013.


Q: What is the average rating as per reviews for Serena Beach Resort and Spa?

A: Serena Beach Resort and Spa holds an average rating of 8.4 based on reviews.


Q: Can you provide information about Serena Beach Resort and Spa's accommodation types?

A: Serena Beach Resort and Spa offers various types of accommodations, including Resort.


Q: Discover the allure of Serena Beach Resort and Spa - What sets its accommodations apart?

A: Serena Beach Resort and Spa captivates guests with its unique Resort accommodations.


Q: Serena Beach Resort and Spa Enigma - Unraveling the secrets behind its star rating.

A: Explore the mystique surrounding Serena Beach Resort and Spa and the factors contributing to its star rating.


Q: Serena Beach Resort and Spa Essence - What makes its presence in Mombasa truly unforgettable?

A: Immerse yourself in the essence of Serena Beach Resort and Spa and its impact on the vibrant city of Mombasa.


Q: Serena Beach Resort and Spa Unveiled - A visual journey through its distinctive features.

A: Embark on a visual odyssey showcasing the unique features that define Serena Beach Resort and Spa.


Q: Serena Beach Resort and Spa Symphony - How has it harmonized with the spirit of Mombasa?

A: Delve into the symphony of Serena Beach Resort and Spa as it resonates with the cultural heartbeat of Mombasa.


Q: Serena Beach Resort and Spa Oasis - A haven of tranquility in Mombasa. What sets it apart?

A: Discover why Serena Beach Resort and Spa is considered an oasis of tranquility amidst the bustling energy of Mombasa.


Q: Serena Beach Resort and Spa Horizon - A panoramic view of its surroundings. What lies beyond?

A: Witness the panoramic horizon that surrounds Serena Beach Resort and Spa, offering a glimpse of the enchanting world beyond its walls.


Q: Serena Beach Resort and Spa Canvas - An artistic portrayal of its facilities and amenities.

A: Experience the artistic canvas that showcases the facilities and amenities that make Serena Beach Resort and Spa unique.


Q: Serena Beach Resort and Spa Odyssey - A virtual tour through its history, amenities, and reviews.

A: Embark on a virtual odyssey, exploring the history, amenities, and reviews that shape the identity of Serena Beach Resort and Spa.


Q: Serena Beach Resort and Spa Mirage - What illusions does it dispel, and what realities does it reveal?

A: Peer through the metaphorical mirage of Serena Beach Resort and Spa, uncovering the truths that lie beneath the surface.


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